Inside Sales Pro: Warm Leads, High Commission

Joyce Factory Direct; Berea, Northern (OH, KY); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) with 25% match

Employee discounts

Employee Referral Bonus Program

Job summary

Joyce Factory Direct is hiring an Inside Sales & Appointment Specialist in Berea, OH. You will connect with warm homeowner leads, energize conversations, and schedule qualified in-home consultations for the sales team.

Offers hourly base plus commission with total earnings potential of $25–$30 per hour or more. Shifts include 8:00 AM–4:00 PM, 10:00 AM–6:00 PM, and 1:00 PM–9:00 PM; weekendWork required. Strong product knowledge and a positive, persistent attitude are key.

Qualifications

• Experience in customer service or high-volume call environments is preferred.
• Strong verbal communication and active listening skills.
• Confident, outgoing personality with energy to start conversations.

Responsibilities

• Connect daily with warm leads who have requested information.
• Bring energy and confidence to every customer conversation.
• Build excitement around Joyce products and services.
• Ask questions to understand needs and identify opportunities.
• Turn conversations into in-home consultation appointments.
• Maintain momentum with timely confirmation and follow-up.
• Handle inbound calls and inquiries with confidence and accuracy.
• Document call activity and outcomes in internal systems.
• Meet or exceed daily and weekly activity and appointment-setting goals.

Skills

Customer service

Verbal communication

Active listening

Outgoing personality

Goal-oriented

Weekend availability

Fast-paced environment

Job description

Joyce Factory Direct is hiring an Inside Sales & Appointment Specialist in Berea, OH. You will connect with warm homeowner leads, energize conversations, and schedule qualified in-home consultations for the sales team.

Offers hourly base plus commission with total earnings potential of $25–$30 per hour or more. Shifts include 8:00 AM–4:00 PM, 10:00 AM–6:00 PM, and 1:00 PM–9:00 PM; weekendWork required. Strong product knowledge and a positive, persistent attitude are key.