Inside Sales Pro - Valve Automation (Employee-Owned)

The Kendall Group, Inc.; Grand Rapids (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

The Kendall Group, Inc. is seeking an Inside Sales Representative in Grand Rapids, Michigan. This role involves processing orders, maintaining customer relationships, and supporting sales growth.

The ideal candidate will have 2 years of customer service experience and an associate’s degree or equivalent. Key responsibilities include managing quotes, utilizing Salesforce and Eclipse, and ensuring customer satisfaction.

Qualifications

• 2 years of customer service experience required.
• Education: Associate’s degree or equivalent skills.
• Strong interpersonal and written/verbal communication skills.

Responsibilities

• Process telephone orders and quotes promptly.
• Maintain and grow customer sales and gross profits.
• Document all transactions in accordance with quality systems.

Skills

Customer service experience

Communication skills

Ability to multi-task

Detail-oriented

Organization skills

Education

Associate’s degree or equivalent skills

Tools

MS Office

Salesforce

Eclipse

Job description

The Kendall Group, Inc. is seeking an Inside Sales Representative in Grand Rapids, Michigan. This role involves processing orders, maintaining customer relationships, and supporting sales growth.

The ideal candidate will have 2 years of customer service experience and an associate’s degree or equivalent. Key responsibilities include managing quotes, utilizing Salesforce and Eclipse, and ensuring customer satisfaction.