Inside Sales Pro - Steel Accounts & Growth

Lapham Hickey; La Vergne (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

Lapham-Hickey Steel in Nashville, TN is seeking a driven inside sales representative to manage a book of accounts, handle the full order cycle, and develop new business opportunities from our Nashville facility.

This role requires steel product knowledge, strong communication, and the ability to read mill certifications. We offer health insurance, 401(k), paid time off, and growth into outside sales.

Qualifications

• Working knowledge of carbon flat-rolled and other steel products, grades, and specifications.
• Proficiency with Microsoft Office Suite.
• Strong verbal and written communication skills.
• Ability to read and interpret mill certifications and material test reports (MTRs).
• Proven track record of meeting or exceeding sales targets.

Responsibilities

• Manage and grow an assigned portfolio of existing accounts while prospecting for new customers.
• Respond promptly to customer inquiries via phone and email; prepare and follow up on quotes.
• Process customer purchase orders accurately and coordinate with operations on lead times and inventory.
• Identify upselling and cross-selling opportunities across product lines (flat-rolled, structural, tubing, plate, etc.).
• Monitor market pricing and collaborate with purchasing on material costs.
• Partner with the outside sales team on account development strategies.
• Maintain accurate records in CRM and generate weekly pipeline and activity reports.
• Resolve order discrepancies, delivery issues, and customer complaints in a timely manner.

Skills

Steel product knowledge

Microsoft Office

Communication skills

MTR reading

Sales targets

Education

Associate or Bachelor degree in business/marketing or related field

Tools

Metals ERP

SAP

Job description

Lapham-Hickey Steel in Nashville, TN is seeking a driven inside sales representative to manage a book of accounts, handle the full order cycle, and develop new business opportunities from our Nashville facility.

This role requires steel product knowledge, strong communication, and the ability to read mill certifications. We offer health insurance, 401(k), paid time off, and growth into outside sales.