Inside Sales Pro: Fast Customer Support & Orders

Simpson Strong-Tie; Columbus (OH); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Quarterly bonuses/commission

Benefits package

Job summary

Simpson Strong-Tie in Columbus, OH, is seeking an Associate Inside Sales Representative to service customers by handling inquiries and processing orders. You will be trained on our products to answer questions and provide pricing and ship dates.

This full-time, non-exempt role emphasizes responsive customer support within a team environment and contributes to accurate order processing. The company offers a rewards package including quarterly bonuses/commission and a comprehensive benefits plan.

Qualifications

• High School Diploma or GED is required.
• Customer service experience a plus.
• Computer skills: Outlook, excel, MS Word.
• Accountability & Dependability: punctual attendance.
• Mathematical Reasoning: arithmetic and percentages.
• Reading Comprehension: read/write simple correspondence and follow instructions.
• Analysis / Reasoning: interpret variety of instructions.
• Customer Focus: quickly and effectively solve customer problems.
• Communication: one-on-one and in small groups in a team atmosphere.

Responsibilities

• Answer queue phone and provide customers with pricing and ship dates.
• Input orders into the computer; provide technical help when able.

Skills

Customer service

Communication

Analytical thinking

Reading comprehension

Mathematical reasoning

Teamwork

Accountability

Problem solving

Education

High School Diploma or GED

Tools

Outlook

Excel

MS Word

Job description

Simpson Strong-Tie in Columbus, OH, is seeking an Associate Inside Sales Representative to service customers by handling inquiries and processing orders. You will be trained on our products to answer questions and provide pricing and ship dates.

This full-time, non-exempt role emphasizes responsive customer support within a team environment and contributes to accurate order processing. The company offers a rewards package including quarterly bonuses/commission and a comprehensive benefits plan.