Inside Sales Pro: Auto Auctions Growth & Relationships

Carvana; Fargo (ND); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive Pay

Quality Benefits

Holiday and Paid Time Off

Education and Equipment Reimbursement

Matching 401(k)

Career Path Opportunities

And More!

Job summary

ADESA, a Carvana owned company, is seeking an Inside Sales Representative to build and maintain customer relationships and grow auction sales. You will work with dealers, dealer groups, institutional accounts and others to expand the business.

Responsibilities include prompt customer service, handling inquiries by phone, email and text, coordinating travel, and promoting ADESA.com and related services. The ideal candidate has strong communication skills, sales mindset, and the ability to work

Qualifications

• High School diploma or GED required.
• 1 year of customer service and administrative experience preferred.
• Automotive/auction experience is a plus.

Responsibilities

• Make sure customers receive prompt, efficient and courteous attention by providing excellent customer service and responding to phone calls, emails, and text messages in a timely manner.
• Resolve customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidents.
• Maintain a professional appearance, orderly work environment and friendly disposition by greeting customers and guests promptly and with courtesy, both on the phone and in person.
• Arrange Hotel and Flight reservations with our local transportation department.
• Contact dealers daily to solicit and develop new buy business and sell business via telephone and internet.
• Maintain current customers and act as liaison for Outside Sales Representative, consignment dealers and auction personnel by maintaining relationships and developing new business.
• Complete a minimum number of calls as set forth by the GSM or designated manager and log each call.
• Perform Sale Day duties as set forth by GSM or Sales Supervisor.
• Build strong ADESA.com customer relationships through training, education, and awareness to match the customer’s needs to the product offerings.
• Responsible for impacting and achieving overall sales goals. Practice and promote teamwork at all times while setting a good example of attitude and performance.
• Properly use and navigate ADESA’s CRM to log calls, run reports and view dashboards.
• Communicate with all departments to ensure proper marketing of sale inventory and maximize vehicle exposure for sale.

Skills

Computer skills

Customer service

Sales/Marketing

Office admin

Bilingual

Salesforce

Tableau

Independent work

Organized

Communications

Multitasking

Product knowledge

Education

High School Diploma or GED

Tools

Salesforce

Tableau

Job description

ADESA, a Carvana owned company, is seeking an Inside Sales Representative to build and maintain customer relationships and grow auction sales. You will work with dealers, dealer groups, institutional accounts and others to expand the business.

Responsibilities include prompt customer service, handling inquiries by phone, email and text, coordinating travel, and promoting ADESA.com and related services. The ideal candidate has strong communication skills, sales mindset, and the ability to work