Inside Sales & Operations Coordinator

ADP, Inc.; Pasadena (TX); Presencial; USD 48.000 - 60.000; Jornada completa

Descripción de la vacante

HT Bolting Systems, a division of HYDRAULIC TECHNOLOGIES, is seeking an Inside Sales Coordinator/Admin for our Pasadena rental facility. You will deliver exceptional customer service, process rentals and sales, and coordinate equipment availability to meet urgent needs in a fast-paced environment.

The role requires 5+ years in inside sales or related industrial experience, strong organizational skills, and the ability to work with ERP and CRM systems (SAP, Sirius).

Formación

• Minimum five (5) years in inside sales or related role within an industrial environment.
• Proven ability to provide exceptional customer service, manage multiple priorities, and maintain strong customer relationships.
• Experience preparing quotations, processing orders, coordinating rentals, and supporting customer repairs.
• Working knowledge of ERP, CRM, rental management, or order-entry systems (SAP, Sirius, or similar) preferred.
• Experience within an industrial equipment rental organization is highly desirable.
• Strong communication, organizational, and problem-solving skills with a focus on accuracy and attention to detail.

Responsabilidades

• Respond to customer inquiries via phone, email, and walk-in traffic, delivering exceptional service and technical guidance.
• Process rental and sales transactions, including quotes, orders, stock checks, invoicing, and documentation.
• Coordinate rental tooling, equipment availability, and customer requirements for timely fulfillment.
• Manage customer repair activities: generate work orders, sourcing parts, maintain repair records, invoice repairs.
• Maintain accurate customer records and complete transactions in Sirius, SAP, and other company systems.
• Collaborate with branch personnel, outside sales reps, and operations to support customer needs.
• Proactively contact existing customers to follow up on rentals, quotations, repairs, and service opportunities.
• Assist with special projects and other branch operational duties as assigned.

Conocimientos

Multitasking

Organizational skills

Self-starter

Communication skills

MS Office

Mechanical aptitude

Herramientas

Sirius

SAP

CRM

Descripción del empleo

HT Bolting Systems, a division of HYDRAULIC TECHNOLOGIES, is seeking an Inside Sales Coordinator/Admin for our Pasadena rental facility. You will deliver exceptional customer service, process rentals and sales, and coordinate equipment availability to meet urgent needs in a fast-paced environment.

The role requires 5+ years in inside sales or related industrial experience, strong organizational skills, and the ability to work with ERP and CRM systems (SAP, Sirius).