Inside Sales Manager

White Cap Management LLC; Seattle (WA); Presencial; USD 83.000 - 133.000; Jornada completa

Descripción de la vacante

White Cap Management LLC in Seattle, WA is seeking a Senior Inside Sales Manager to lead a 10-20+ person team and drive performance through staffing, coaching, and operational excellence.

You will ensure order accuracy, customer satisfaction, and margin governance while partnering across departments to optimize resources and leverage analytics for decision-making. This role requires strong leadership and sales strategy experience.

Formación

• Typically requires BS/BA in a related discipline.
• Generally 7+ years of experience in a related field.
• May require certification.
• Advanced degree may offset less experience in some disciplines.

Responsabilidades

• Manages a team of 10-20+ inside sales associates to achieve performance goals.
• Owns staffing models and performance management processes to optimize resources.
• Drives sales initiatives and provides coaching to enhance associate effectiveness.
• Tracks overrides and special-order pricing to maintain margin governance.
• Develops associates in new trades, products, and geographies to expand capabilities.
• Ensures order accuracy, customer satisfaction, and compliance with operational standards.
• Partners across departments to align strategies and improve operational efficiency.
• Leverages analytics to monitor performance and guide decision-making.

Conocimientos

Leadership

Team development

Sales strategies

Pricing governance

Operational controls

Analytics

Decision-making

Cross-functional collaboration

Educación

BS/BA in related discipline

Descripción del empleo

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for leading a large inside sales team, driving performance through strategic staffing, coaching, and operational excellence. Ensures dependable service, accurate execution, and transparent collaboration across departments to achieve business objectives.

Major Tasks, Responsibilities and Key Accountabilities

• Manages a team of 10-20+ inside sales associates to achieve performance goals.
• Owns staffing models and performance management processes to optimize resources.
• Drives sales initiatives and provides coaching to enhance associate effectiveness.
• Tracks overrides and special-order pricing to maintain margin governance.
• Develops associates in new trades, products, and geographies to expand capabilities.
• Ensures order accuracy, customer satisfaction, and compliance with operational standards.
• Partners across departments to align strategies and improve operational efficiency.
• Leverages analytics to monitor performance and guide decision-making.

Nature and Scope

Solutions require analysis and investigation.

Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.

Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Typically requires overnight travel less than 10% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Preferred Qualifications

• Demonstrates proven leadership and team development skills for managing large groups.
• Applies advanced knowledge of sales strategies, pricing governance, and operational controls.
• Exhibits strong analytical and decision-making abilities to optimize staffing and performance.
• Communicates transparently and collaborates effectively across functions.
• Shows ability to coach and mentor associates for growth and success.

Base Salary Range: $82,600.00 - $133,100.00

For Washington job seekers

Pay Range

$82,600.00-$133,100.00 Annual

Washington law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs