Inside Sales Manager

Essity Higiene y Salud Mexico; Charlotte (NC); Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Healthcare benefits

Dental & Vision insurance

401(k) with Match

PTO & Holidays

Job summary

Essity is seeking a Virtual / Inside Sales Manager to lead a high-performing sales team and drive revenue growth across digital channels. You will coach, develop talent, and translate strategy into executable plans while collaborating with leadership for profitable outcomes.

The role focuses on forecasting, KPI tracking, pricing strategy, and customer-centric engagement across a remote setup, offering a competitive compensation package with annual incentive bonuses.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or a related field.
• 5+ years of sales experience, including 2+ years in account management and customer-facing roles.
• Proven success leading Virtual or Inside Sales teams and developing talent through coaching and performance management.
• Demonstrated ability to translate strategy into action and deliver measurable business results.
• Strong leadership, communication, negotiation, and relationship-building skills.
• Experience leveraging digital sales tools, virtual customer engagement platforms, and online product demonstrations.
• Highly analytical with experience in forecasting, reporting, and tracking sales performance metrics.
• Skilled at managing multiple priorities in a fast-paced, results-oriented environment.

Responsibilities

• Lead, coach, and develop a high-performing Virtual/Inside Sales team to achieve business objectives and sales targets.
• Implement and execute sales strategies that support growth, customer retention, and profitability goals.
• Translate commercial priorities into clear team objectives, activity plans, and measurable KPIs.
• Partner with Sales and Commercial leadership to deliver on agreed sales plans and performance expectations.
• Build strong customer relationships through proactive communication and a customer-centric approach.
• Support the team through co-selling activities, customer prioritization, and strategic account planning.
• Negotiate customer agreements and develop business plans to drive mutual success.
• Lead sales forecasting, business reviews, pipeline management, and performance reporting.
• Monitor and manage pricing strategies to support profitable growth and alignment with business objectives.
• Champion the company's products, services, and brand as a trusted partner in the marketplace.
• Deliver virtual product demonstrations, customer education sessions, and digital engagement initiatives.
• Oversee daily operations related to digital sales channels, webshops, and self-service platforms.
• Manage budget planning, KPI evaluation, and continuous improvement initiatives.

Skills

Team leadership

Coaching

Digital sales tools

Forecasting

Strategic thinking

Negotiation

Communication

Data-driven

Education

Bachelor's degree in Business, Sales, Marketing, or related field

Tools

CRM software

Digital sales platforms

Job description

Virtual / Inside Sales Manager

Who We Are

At Essity, we are committed to breaking barriers to well-being through leading hygiene and health solutions. Our success is driven by passionate people who build strong customer relationships, embrace innovation, and deliver exceptional results. We are looking for a Virtual / Inside Sales Manager to lead a high-performing sales team and drive sustainable business growth through digital and virtual customer engagement.

About the Role

As the Virtual / Inside Sales Manager, you will lead and develop a team of sales professionals responsible for driving revenue growth, customer retention, and profitability across an assigned geography. You will play a critical role in translating commercial strategies into actionable sales plans, ensuring alignment with business objectives while fostering a culture of accountability, collaboration, and continuous improvement.

In this leadership role, you will coach and develop team members, strengthen customer partnerships, and leverage digital sales channels to create value for customers and the business. You will also use data-driven insights to guide decision-making, optimize performance, and support long-term commercial success. We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.

What You Will Do

• Lead, coach, and develop a high-performing Virtual/Inside Sales team to achieve business objectives and sales targets.
• Implement and execute sales strategies that support growth, customer retention, and profitability goals.
• Translate commercial priorities into clear team objectives, activity plans, and measurable KPIs.
• Partner with Sales and Commercial leadership to deliver on agreed sales plans and performance expectations.
• Build strong customer relationships through proactive communication and a customer-centric approach.
• Support the team through co-selling activities, customer prioritization, and strategic account planning.
• Negotiate customer agreements and develop business plans to drive mutual success.
• Lead sales forecasting, business reviews, pipeline management, and performance reporting.
• Monitor and manage pricing strategies to support profitable growth and alignment with business objectives.
• Champion the company's products, services, and brand as a trusted partner in the marketplace.
• Deliver virtual product demonstrations, customer education sessions, and digital engagement initiatives.
• Oversee daily operations related to digital sales channels, webshops, and self-service platforms.
• Manage budget planning, KPI evaluation, and continuous improvement initiatives.

Who You Are

• Bachelor's degree in Business, Sales, Marketing, or a related field, or an equivalent combination of education and experience.
• Minimum of 5 years of sales experience, including at least 2 years in account management and customer-facing roles.
• Proven success leading Virtual or Inside Sales teams and developing talent through coaching and performance management.
• Demonstrated ability to translate strategy into action and deliver measurable business results.
• Strong leadership, communication, negotiation, and relationship-building skills.
• Experience leveraging digital sales tools, virtual customer engagement platforms, and online product demonstrations.
• Highly analytical with experience in forecasting, reporting, and tracking sales performance metrics.
• Skilled at managing multiple priorities in a fast-paced, results-oriented environment.
• Collaborative mindset with a passion for developing people and driving continuous improvement.
• Comfortable using data and insights to influence decisions and support business growth.

What We Can Offer You

At Essity, you'll have the opportunity to make a meaningful impact while working with a team dedicated to improving well-being through innovative solutions. Join us and help shape the future of customer engagement and commercial excellence.

Compensation and Benefits:

Competitive annual salary + annual incentive bonus + benefits

Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.

• United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
• Wellness program provided through Rally
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match and annual employer base contribution
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• PTO offering with Paid Holidays
• Scholarship program for children of Essity employees.

Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challeng