Inside Sales I

White Cap; Spokane Valley (WA); On-site; USD 28,000 - 36,000; Full time

Job summary

White Cap seeks a sales-focused professional to drive new opportunities and respond to customer orders and quotes via phone, email, and other channels.

You will coordinate pricing, delivery, and order status, maintain inventory, and ensure timely shipments while upholding service standards. Strong communication with customers and vendors is essential.

Qualifications

• Outreach to generate new sales opportunities via phone, email or other electronic communication.
• Respond to customer orders and quotation requests from various channels.
• Maintain relationships with vendors and customers to support sales.

Responsibilities

• Prospects for new sales opportunities via outbound calling and e-mail.
• Provides pricing and delivery information to customers.
• Procures and maintains inventory and monitors turnover.
• Follows up to ensure timely shipment of materials and customer satisfaction.
• Resolves customer service issues and tracks open sales orders.
• Maintains strong working relationships with vendors.

Skills

Outbound prospecting

Customer communication

Pricing & quotes

Inventory awareness

Order tracking

Vendor relations

Education

HS Diploma or GED

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for generating new sales opportunities via phone, email or other electronic communication. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.

Major Tasks, Responsibilities, and Key Accountabilities

• Prospects for new sales opportunities. Generates leads via outbound calling and e-mail.
• Provides pricing and delivery information.
• Procures and maintains inventory. Monitors to ensure proper inventory turns.
• Performs follow-up to ensure timely shipment of materials and customer satisfaction.
• Resolves customer service issues. Tracks open sales orders.
• Maintains strong working relationships with vendors.

Nature and Scope

• Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
• Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
• None.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

For Washington job seekers:

Pay Range

$20.00-$26.50 Hourly

Washington law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs