Inside Sales - Flooring

Doug Ashy Building Materials; Lafayette (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Retirement Plan

Health Insurance

Paid Time Off

Employee Discounts

Job summary

Doug Ashy Building Materials is hiring a Full-time Inside Sales Representative in the Flooring Department. You will greet customers, guide product choices, process orders, and maintain showroom inventory with a focus on timely delivery and customer satisfaction.

Bring strong customer service and communication skills, plus basic computer and POS experience. Training is provided, and the role emphasizes teamwork and growth within a family-owned company.

Qualifications

• People-first mindset with strong customer service skills.
• Clear and friendly communication, in person and on the phone.
• Basic computer skills and comfort with POS and inventory systems.
• Organized, accurate, and able to stay focused in a busy environment.
• Prior sales, retail, or customer service experience preferred.

Responsibilities

• Greet customers in person or by phone with a warm, helpful attitude.
• Assist customers in selecting flooring products and offer informed suggestions.
• Prepare and process orders accurately from quote to delivery.
• Provide quotes and assist with special orders and timely follow-ups.
• Stay current on new flooring products by vendor trainings.
• Collaborate with outside sales to meet customer needs quickly.
• Maintain accurate showroom inventory and keep it organized.
• Cross-train with teammates to cover different areas as needed.
• Identify new business opportunities and share leads with your manager.
• Keep showroom clean, safe, and customer-ready.
• Support the team with additional duties as assigned by the manager.

Skills

Customer service

Communication

POS systems

Inventory software

Sales experience

Teamwork

Tools

POS software

Inventory management

CRM

Job description

At Doug Ashy Building Materials, we’ve been helping Louisiana build from the ground up homes, businesses, and careers alike. Founded right here in Louisiana, we’re a proudly local company built on a strong foundation of service, reliability, and community.
We supply quality materials for projects big and small—serving contractors, builders, and everyday customers with the same trusted expertise and down-to-earth service. But what truly sets us apart? Our people. Our team is the heart of our operation, and we treat every employee like family, because around here, they are.

We are dedicated to making Doug Ashy not just a great place to work, but a place to grow. We’re here to support every team member’s journey with the tools and opportunities to build something meaningful, whether that’s a career path, a skill set, or just a solid day’s work.

At Doug Ashy, we don’t just supply building materials, we build strong foundations that last.

Now hiring: Full-time Inside Sales Representative in our Flooring Department at Doug Ashy Building Materials. Apply today and join a team you can build a future with.

What You’ll Do

• Greet every customer whether in person or on the phone with a warm, friendly attitude and a willingness to help.
• Guide customers in selecting the right flooring products for their projects by answering questions, sharing your product knowledge, and offering suggestions that meet their needs.
• Prepare and process customer orders accurately, ensuring everything runs smoothly from quote to completion.
• Provide quotes and assist with special orders, following up to guarantee on-time delivery and complete satisfaction.
• Stay current on new flooring products, materials, and trends by attending vendor training sessions.
• Work closely with our outside sales team to ensure customer needs are met quickly and effectively.
• Help maintain accurate inventory by reporting shortages or discrepancies and keeping the department stocked and organized.
• Support your teammates by cross-training in different areas when needed, because teamwork builds success!
• Look for new business opportunities and share leads with your manager to help us grow.
• Keep the showroom clean, safe, and customer-ready at all times.
• Other duties as assigned by the manager to support the success of the team and business.

Requirements

• A people-first mindset with strong customer service skills and you enjoy helping others and solving problems.
• Clear and friendly communication skills, both in person and over the phone.
• Basic computer knowledge and comfort learning point-of-sale and inventory systems.
• Ability to stay organized, accurate, and focused in a busy environment.
• Prior flooring or building materials experience is a plus, but not required. We’ll train the right person with the right attitude!
• Previous sales, retail, or customer service experience preferred.
• Ability to occasionally lift and move up to 20 pounds and perform light physical tasks such as bending, reaching, and organizing products.
• Comfortable using a computer for extended periods while handling customer interactions.
• Position is primarily indoors with standard office and retail conditions.

Benefits You Can Count On

At Doug Ashy, we take care of our people—plain and simple. When you join our team, here’s what you get:

• Retirement Plan with Company Match – Helping you build a solid future.
• Health & Dental Insurance – Coverage that keeps you and your family protected.
• Paid Time Off – Earn time to relax, recharge, or take care of what matters.
• Employee Discounts – Save on the materials and products you use most.
• Job Stability & Team Environment – We’re family-owned and here for the long haul.