Inside Sales Fastener Representative - Sioux Falls, SD

Sonepar USA, Inc.; Sioux Falls (SD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employer paid disability and life保险

Paid time off and holidays

401K match

Profit sharing

Tuition reimbursement

Safety shoe reimbursement

Employee discount

Training and development opportunities

Job summary

Echo Electric, part of Sonepar, seeks an Inside fastener sales representative in Sioux Falls to work with outside reps and customers. You will source non-stock items, generate quotes and orders, and ensure customer satisfaction.

Ideal candidates have strong communication, CRM knowledge, and the ability to manage multiple tasks. This on-site role supports local branches with stock transfers and order processing.

Qualifications

• Bright, energetic professional with outstanding communication and interpersonal skills.
• Strong computer skills and experience with Word, Excel and Outlook, CRM systems.
• Strong listening and interpersonal skills; able to work independently with minimal supervision.

Responsibilities

• Assist Outside Sales Reps with quotes and orders and ensure customer satisfaction.
• Provide high level customer service in a friendly, professional and timely manner.
• Source new suppliers and products using internet catalogs and supplier websites.
• Review open orders for potential supply chain issues and communicate accordingly.
• Review inventory across branches and coordinate stock transfers or purchasing.
• Process incoming mobile orders, emails, calls and texts to create quotes and orders.
• Provide solutions and product recommendations matching customer needs; support events as needed.
• Communicate Echo divisions and capabilities to customers; submit expense records promptly.
• Inform Warehouse Manager of inventory discrepancies and large orders.
• Assist with purchasing product from suppliers and help front counter staff with questions.

Skills

Communication skills

Interpersonal skills

CRM/Database systems

Microsoft Word/Excel/Outlook

Education

High School Diploma or Equivalent

Tools

CRM/Database software

MS Office (Excel, Word, Outlook)

Job description

Your career grows here.

At Echo Electric, a brand owned by Sonepar, we are a leader in electrical distribution. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset-- adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences.

Our 6 legacy brands known as Echo Electric Supply, Holt, PEPCO, Richards, Shaw Supply, and Springfield Electric have become one brand moving forward with a shared culture, strategy, and vision. We are now going to the market under one bold new brand, Echo Electric.

As an Inside fastener sales representative, you will be working and communicating with multiple outside sales reps and customers to source product, generate quotes and orders that meet customer needs. Effectively use the internet and supplier web sites to source non-stock items. Follow up on open orders to ensure customer satisfaction.

Hours: Monday - Friday 8:00am - 5:00pm

Responsibilities and Duties (may include but not limited to)

• Assisting Outside Sales Reps with quotes and orders ensuring customer satisfaction.

• Provide a high level of customer service and follow up in a friendly, professional and timely manner
• Use the internet, customer catalogs and web sites to effectively source new suppliers and products as needed.

• Review open orders for potential supply chain issues.

• Review inventory levels at all branches within the sales region and make appropriate product transfers to replenish stock or communicate with purchasing regarding product needs or overstock of inventory.

• Review and process incoming mobile orders, emails, phone calls and text messages to create customer quotes and orders.

• Provide solutions and product recommendations that fit the customer's needs.
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
• Appropriately communicate the various Echo divisions and broader capabilities to customers as needed.
• Submit expense records/documents in a timely manner.

• Inform the Warehouse Manager of in-house inventory discrepancies and unusually large orders and other customer special requirements.
• Work with suppliers to submit, track and return tool repairs.
• Occasional help with purchasing product through various suppliers.
• Assist store front counter staff with fastener questions and orders.

Qualifications

• Bright, energetic professional with outstanding communication and interpersonal skills.
• Strong computer skills and experience working with Microsoft Word, Excel, and Outlook, CRM / Database systems.
• Strong listening and interpersonal skills.
• Excellent verbal and written communications skills
• Superior time-management and organization skills
• Ability to work independently with minimal supervision
• Must occasionally lift, carry or move up to 50 lbs.
• Sales, Manufacturing, Supply Chain Management, Business, Marketing, or Industrial Distribution experience preferred, minimum of 2-3 years B2B Sales experience with related products preferred but not required.
• High School Diploma or Equivalent

Education and Experience

• High School Diploma or Equivalent
• Experience in manufacturing, industrial or construction environments is a plus.

What we offer:

• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• Paid time off and paid holidays
• 401K match
• Profit Sharing
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement
• Employee Discount on products
• Access to a variety of trainings for personal development

Who we are:

We're the world's number one distributor of electrical products, solutions and related services. Echo Electric is owned by Sonepar, a global company with over 500 locations nationwide. Whether you grow at one of our local Opcos or at one in another region, we want you to grow with us! All associates are regularly trained and we value promoting from within when possible.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.