Inside Sales Engineer- Cryogenics

Atlas Copco Airpower N.V.; Bozeman (MT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Culture of trust

Career growth

Comprehensive benefits

Health & well-being

Job summary

Montana Instruments is seeking an Inside Sales I to support the global sales team, developing product knowledge and delivering timely quotes and technical responses. You will collaborate with Sales, Service, Engineering, Production, and Finance to ensure accurate quotes and robust customer support while driving order bookings.

The role requires a Bachelor’s degree in a relevant field and 3–5 years in customer-facing roles, with proficiency in Salesforce, Epicor, and MS Office.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience.
• 3-5 years in customer-facing roles in technical sales or business development.

Responsibilities

• Develop and maintain knowledge of Montana Instruments' product line and features.
• Respond to requests for quotations and technical inquiries globally in a timely manner.
• Provide price quotations and shipment lead times to staff, distributors, prospects, and customers.
• Ensure quotes reflect customer requirements and internal part numbers.
• Collaborate with engineering and customer service to drive sales and support existing customers.
• Assist sales admin with processing orders and cross-train to cover busy periods.
• Attend workshops and conferences to stay updated on industry trends.
• Maintain customer, opportunity, and prospect data across Salesforce.
• Work with team to meet or exceed global order bookings targets.
• Lead sales on A-Jobs and maintenance orders, e.g., Cold Head Hot Swaps.

Skills

Customer-facing experience

Sales support

Salesforce

Epicor

MS Office

Communication

Team collaboration

Education

Bachelor's degree in engineering, chemistry, physics, materials science, or related field

Tools

Salesforce

Epicor

Job description

The Inside Sales I position is responsible for assisting the global sales team in generating profitable revenue.

Essential Duties, Responsibilities, and Expectations

• Develop and maintain a working knowledge of the product line (current and prior generations), components and features as they pertain to the industrial and academic research markets.
• Working with the sales and service team, respond in a timely manner to incoming requests for quotations or technical inquiries related to potential sales globally.
• Work closely with the sales manager and outside sales staff to provide price quotations and shipment lead times to sales staff, distributors, prospects and customers for both standard systems, custom systems, after-sales maintenance support, and components.
• Ensure that quotes are accurate as to customer requirements and internal Montana Instruments part numbers.
• Work with custom engineering and customer service departments, as needed, to drive sales and support existing customers while minimizing change orders.
• Support sales administrative staff in the processing of incoming orders.
• Cross-training with sales administrative staff to assist each other when one of the team members is out or when one of the team members is exceptionally busy.
• Occasionally attend relevant workshops, conferences, and trade shows, stay abreast of industry trends, continuously improve technical knowledge, and maintain company market visibility.
• Maintain data on customers, opportunities, and prospects on all digital platforms, including frequent updating of Salesforce.
• Work with the sales and service team to meet or exceed global order bookings targets.
• Be the lead salesperson on A-Jobs and maintenance orders, such as Cold Head Hot Swaps (CHHS).

To succeed, you will need

Minimum Qualifications (Experience / Education)

• Bachelor's degree required in a relevant field (e.g., engineering, chemistry, physics, materials science, etc.) or equivalent experience.
• 3-5 years of experience in customer-facing roles (preferably sales or business development for technical products).

Competencies // Knowledge, Skills, and Abilities (KSAs)

• Able to act as an ambassador for Montana Instruments' product vision to both the internal team and to the external customers.
• Ability to communicate internally with all departments to ensure accurate quoting.
• Team player who can work closely and communicate frequently with the global sales team.
• Work internally with Service, Engineering, Production, and Finance as the Voice of the Customer to effectively communicate the market’s technical and commercial requirements.
• Communicate with international distributors for quote generation and help address their technical questions.
• High attention to detail.
• Self-motivated and driven with the ability to work independently.
• Able to prioritize tasks in demanding situations.
• Proficient in the use of Microsoft Outlook, Teams, Word, Excel, and PowerPoint.
• Knowledge of Salesforce and Epicor.
• Thorough knowledge of MI products and their individual component parts.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role requires you to work on-site in Bozeman, MT, United States (US).

Contact information

Talent Acquisition Team: Danielle Ward

Montana Instruments is an industry-leading brand in cryostat solutions for physics research and low-temperature technology, enabling paradigm-shifting discoveries. This brand proudly supplies pioneers in the field with simple and efficient tools that are essential to their work. By making cold science simple, Montana Instruments pave the way for customers' paradigm-shifting quantum discoveries. All by offering high-precision electrical, optical and cryogenic products for quantum computing, quantum education, quantum networking and quantum materials research. The custom engineering team is ready to adapt solutions for specific needs. With cutting-edge software and strategic product development, Montana Instruments delivers tried and trusted results to customers around the world. Montana Instruments is a brand within Atlas Copco Group.