Inside Sales Engineer

Extol, Inc.; Zeeland (MI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Paid Community Impact

Employee Stock Ownership Plan (ESOP)

Profit Sharing

100% Employer Paid Insurance

Generous Paid Time Off

Educational Reimbursement Program

Medical Insurance Plan Options (one 
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Generous Paid Time Off

Voluntary Life Insurance Options

Pet Discount Program

Accident & Critical Illness plans

401k

Educational Reimbursement Program

Job summary

A manufacturing technology firm in Zeeland, MI seeks an Inside Sales Engineer to bridge technical solutions and customer engagement. Candidates must have a Bachelor's in mechanical engineering and strong communication skills. The role involves supporting sales processes, collaborating with technical teams, and providing detailed solutions to customers. Ideal candidates thrive in learning environments and show a strong desire for technical mastery. The company offers extensive benefits, including an employee stock ownership plan and generous paid time off.

Qualifications

• Experience with technical problem-solving or applications engineering, preferably in a manufacturing environment.
• Ability to manage multiple priorities while remaining organized and detail-oriented.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while remaining organized and detail oriented.
• Collaborative mindset with cross-functional teams.

Responsibilities

• Support manufacturer representatives and shepherd opportunities through the sales process.
• Communicate complex technical concepts clearly to diverse audiences.
• Collaborate across engineering, sales, and manufacturing teams to support customer success.
• Maintain opportunity information, customer data, and CRM updates.

Skills

Technical problem-solving

Communication skills

Collaboration

Attention to detail

Education

Bachelor’s degree in mechanical engineering

Job description

Are you an engineer who enjoys solving technical problems but also wants to work closely with customers and the sales process? This role offers a unique pathway to develop both. At Extol, Inside Sales Engineers begin by spending 9–12 months training full-time in our Process Development Center, gaining hands-on experience with our plastic welding and staking technologies before transitioning into a customer-facing sales engineering role. If you’re naturally curious, collaborative, and motivated to learn complex technology, this role provides an intentional path to grow into a highly impactful position.

Extol, Inc. is looking for a curious, collaborative, and detail-oriented Inside Sales Engineer. This position is responsible for supporting manufacturer representatives and shepherding opportunities through the Extol sales process while ensuring customers receive thoughtful, technically sound solutions. Strong candidates will demonstrate a strong desire to learn, excellent communication skills, and the ability to collaborate across engineering, sales, and manufacturing teams.

The Ideal Candidate

• Demonstrates curiosity and initiative by actively learning Extol’s technologies and applications during the hands-on training period in the Process Development Center.
• Builds strong working relationships with manufacturer representatives, customers, and internal teams to support successful opportunities.
• Maintains organization and attention to detail while managing opportunity information, customer data, and CRM updates.
• Communicates complex technical concepts clearly to both technical and non-technical audiences.
• Collaborates effectively across teams including sales, engineering, and applications to support customer success.
• Thrives in a learning-focused environment where gaining technical expertise is essential to long-term success in the role.

What You’ll Bring

• Bachelor’s degree in mechanical engineering or related engineering discipline.
• Experience with technical problem-solving or applications engineering, preferably in a manufacturing or engineering environment.
• Strong written and verbal communication skills, with the ability to understand and explain technical concepts.
• Ability to manage multiple priorities while remaining organized and detail oriented.
• Collaborative mindset with the ability to work effectively across cross-functional teams.

What We Offer:

• Paid Community Impact –Employer paid time off to volunteer and positively impact community (Significant Impact).
• Employee Stock Ownership Plan (ESOP) - employees gain ownership interest in the company.
• Profit Sharing - a portion of the company profits are distributed to employees each quarter the target profit level is reached.
• 100% Employer Paid Dental, Vision, Group Life Insurances, Short-term and Long-term Disability, and Employee Assistance Program
• Annual Employer H.S.A. Contributions and 3 Medical Insurance Plan Options (one of which is 100% employer paid!)
• Generous Paid Time Off - Vacation, sick time off, and nine paid holidays.
• In Addition - Voluntary Life Insurance Options, Pet Discount Program, Accident & Critical Illness plans, 401k, and Educational Reimbursement Program.

About Extol, Inc.:

Extol is an innovative manufacturing technology company striving to improve plastic products through engineering, plastic assembly technology, custom automation, and 3D printing.

We strive to build a customer-centric, values-driven organization that grows profitably by solving customers' challenges with a delightful experience.

If you have passion to work collaboratively and be part of a team that wants to win together, apply today! To learn more about Extol, please visit us at www.extolinc.com.

Stewardship | Empathy | Humility | Trust | Winning Together