Inside Sales Engineer

Insulated Products Corporation; Northern (KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Insulated Products Corporation (IPC) is seeking a motivated Inside Sales Engineer to join our growing sales team. This fully remote position is ideal for an experienced B2B sales professional who enjoys consultative solutions for industrial and manufacturing products.

You will respond to inquiries, identify the best thermal packaging solutions, prepare quotations, coordinate sample requests, and manage opportunities from discovery to close.

Qualifications

• Minimum of 3 years of successful B2B sales experience selling tangible products.
• Proven experience managing customers through a consultative sales process.
• Excellent verbal and written English communication skills.
• Strong interpersonal, negotiation, and relationship-building abilities.
• Highly organized with excellent time management and follow-up skills.
• Self-motivated and capable of working independently in a fully remote environment.
• Strong problem-solving skills and ability to manage multiple priorities.
• Comfortable collaborating with cross-functional teams.

Responsibilities

• Respond promptly and professionally to inbound customer inquiries.
• Conduct discovery conversations to understand customer applications and requirements.
• Recommend appropriate IPC products and thermal packaging solutions.
• Provide preliminary pricing guidance and prepare customer quotations.
• Build and maintain strong customer relationships through proactive communication.
• Follow up consistently with prospects and customers to move opportunities through the sales pipeline.
• Maintain regular communication throughout the sales process to ensure an exceptional customer experience.
• Coordinate customer sample requests from initiation through delivery.
• Track quotations, sample requests, and sales opportunities.
• Maintain accurate CRM records, customer communications, and sales activities.
• Ensure timely follow-up on outstanding quotes and customer requests.
• Support order handoff and coordinate with internal teams as needed.

Skills

B2B sales

Consultative selling

Relationship building

English communication

Tools

CRM Software

Microsoft Office

Microsoft Excel

Microsoft Outlook

Job description

Schedule: Monday - Friday (Graveyard Shift), 8:00 AM - 5:00 PM Pacific Time (PST)

Experience Level: 6 months to 2 years

Salary: $12 - $15 USD per hour (Depending on Experience) + Performance-Based Commission

Insulated Products Corporation (IPC) is seeking a motivated, customer-focused, and results-driven Inside Sales Engineer to join our growing sales team. This fully remote position is ideal for an experienced B2B sales professional who enjoys building relationships, understanding customer needs, and providing consultative solutions for
industrial and manufacturing products.

As an Inside Sales Engineer, you will serve as a trusted advisor to customers by responding to inquiries, identifying the best thermal packaging solutions, preparing quotations, coordinating sample requests, and managing opportunities throughout the sales process. You will collaborate closely with Engineering, Operations, Manufacturing, and Customer Service to ensure an outstanding customer experience from initial contact through project completion.

The ideal candidate is a confident communicator with strong sales instincts, excellent follow-up skills, and a proven ability to build long-term customer relationships. We are looking for someone who thrives in a fast-paced environment, takes ownership of their work, and is driven by achieving results.

• Respond promptly and professionally to inbound customer inquiries.
• Conduct discovery conversations to understand customer applications and
  requirements.
• Recommend appropriate IPC products and thermal packaging solutions.
• Provide preliminary pricing guidance and prepare customer quotations.
• Build and maintain strong customer relationships through proactive communication.
• Follow up consistently with prospects and customers to move opportunities
  through the sales pipeline.
• Maintain regular communication throughout the sales process to ensure an
  exceptional customer experience.
• Coordinate customer sample requests from initiation through delivery.
• Track quotations, sample requests, and sales opportunities.
• Maintain accurate CRM records, customer communications, and sales activities.
• Ensure timely follow-up on outstanding quotes and customer requests.
• Support order handoff and coordinate with internal teams as needed.

Cross-Functional Collaboration

• Partner with Engineering, Manufacturing, Operations, and Customer Service to
  deliver effective customer solutions.
• Represent customer needs internally while balancing manufacturing capabilities
  and business objectives.
• Communicate customer requirements clearly to internal stakeholders.
• Support continuous improvement by providing customer feedback and market
  insights.

Business Development

• Identify opportunities to grow existing customer accounts.
• Develop long-term relationships that generate repeat business.
• Support company sales objectives through consultative selling and solution-based
  recommendations.
• Consistently meet or exceed established sales performance expectations.

Requirements

• Minimum of 3 years of successful B2B sales experience selling tangible
  products.
• Proven experience managing customers through a consultative sales process.
• Excellent verbal and written English communication skills.
• Strong interpersonal, negotiation, and relationship-building abilities.
• Highly organized with excellent time management and follow-up skills.
• Self-motivated and capable of working independently in a fully remote environment.
• Strong problem-solving skills and ability to manage multiple priorities.
• Comfortable collaborating with cross-functional teams.

Preferred

• Experience selling industrial, manufacturing, packaging, engineering, or technical
  products.
• Experience with solution-based or consultative selling.
• Experience using CRM software and Microsoft Office applications.
• Experience supporting technical products or engineered solutions.

What We’re Looking For

We value candidates who demonstrate:

• A strong sales mindset with a passion for helping customers.
• Practical sales experience and proven business results.
• Coachability and a willingness to learn technical products.
• Accountability and ownership of their work.
• Excellent communication and professionalism.
• Persistence, resilience, and strong follow-up habits.A collaborative attitude and commitment to customer success.

Prefered Backgrounds

Candidates with experience in the following roles are encouraged to apply:

• Inside Sales Engineer
• Technical Sales Representative
• Sales Engineer
• Business Development Representative
• Territory Sales Representative
• Customer Solutions Specialist
• Technical Account Manager

Additional Requirements

Language Skills Needed

Computer Skills

• Microsoft Office
• Microsoft Excel
• CRM Software
• Microsoft Outlook
• Competitive compensation package
• Performance-based commission
• Paid Time Off (PTO)
• Paid Holidays
• Fully remote work environment
• Professional training and product knowledge development
• Exposure to technical manufacturing and consultative sales
• Career growth opportunities within a growing U.S. manufacturing company
• Collaborative and supportive team culture

Why Join IPC?

At IPC, you’ll help customers solve real-world temperature-control packaging challenges while representing an industry-leading U.S. manufacturer. You’ll collaborate with experienced professionals across engineering, manufacturing, and operations, gain exposure to complex technical sales, and build long-term relationships with customers across multiple industries.

If you’re a motivated sales professional who enjoys consultative selling, building customer partnerships, and delivering results, IPC offers the opportunity to grow your career with a stable, innovative, and expanding organization.