Inside Sales Engineer

Brivo; Austin (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical, vision, and dental plans

401k with company match

Unlimited Paid Time Off (PTO)

Premium onsite experience with meals &

Social events & fully stocked workspac

Job summary

Brivo in Austin, TX is seeking a Sales Engineer to engage with dealers and end users, supporting inside sales with RFPs, product demonstrations, and technical inquiries.

You will manage a home test lab, deliver training, create BOMs, and collaborate with product management to address customer needs across North America.

Qualifications

• 5+ years in physical security or pre-sales tech.
• Bachelor’s degree or equivalent.
• CRM and Google Workspace proficiency.
• Experience drafting RFIs/RFPs.
• Proven product demonstrations experience.
• Experience creating BOMs.
• Pre-sales and technical training delivery.
• Strong verbal and written communication.
• Energetic with ability to lift 50 lbs.

Responsibilities

• Drive sales growth among resellers in the assigned territory.
• Serve as a primary sales and technical advisor for Brivo products and 3rd party API integrations.
• Conduct system demonstrations for resellers and end-users (virtual and in-person).
• Respond to design/technical requests and build BOMs for projects.
• Collaborate to enhance reseller performance.
• Represent Brivo at customer engagements and field events.
• Develop and maintain technical documentation.
• Communicate customer needs to product teams.
• Coordinate customer projects and support Brivo University training.
• Provide remote and on-site support for escalated issues.

Skills

Physical security

Pre-sales experience

Product demos

CRM proficiency

Google Workspace

RFP responses

Technical training

BOM creation

Strong communication

Energetic and proactive

Education

Bachelor's degree or equivalent experience

Tools

CRM systems

Google Workspace

Job description

Description

The Sales Engineer will engage directly with our dealers and end users to develop a deep understanding of our solutions through formal sales and technical training sessions. In this role, you will support our inside sales team by responding to requests for proposals and information, conducting product demonstrations, and addressing dealer and end-user inquiries.

Location

Austin

We are looking for a technical expert who is ready to "build it, break it, and fix it". This role offers the unique opportunity to manage your own home test lab to vet new Brivo products. If you're passionate about technology, customer service, and adhering to good operational practices, we invite you to join our team.

This in-office position is based in Austin, TX and covers the North America territories.

Key Responsibilities

• Assist in driving sales growth among independent and national resellers in the assigned territory.
• Serve as a primary sales and technical advisor for Brivo products and 3rd party API partner integrations.
• Conduct system demonstrations and presentations for resellers and end-users via virtual platforms and in-person field engagements.
• Respond to design and technical requests from resellers and Regional Sales Managers (RSMs), including building Bills of Materials (BOM) for new projects.
• Collaborate on initiatives to enhance overall reseller performance.
• Represent the company and products at customer engagements and field events.
• Develop and maintain technical documentation.
• Communicate customer needs to product management teams.
• Coordinate customer projects, support Brivo University training programs, and deliver Certification Training on Brivo products.
• Provide remote and on-site support for escalated technical issues.

Skills, Knowledge & Expertise

• Experience in physical security or access control, with 5+ years as a pre‑sales technical professional OR relevant field experience selling, installing, or programming Brivo systems.
• Bachelor’s degree or equivalent experience.
• Proficiency with CRM, Google Workspace, and design tools.
• Previous experience crafting responses to functional and technical requirements for RFIs and RFPs.
• Demonstrated ability to deliver engaging product demonstrations to dealers and end users, both virtually and in person.
• Experience in creating a bill of materials (BOM).
• Proficient in delivering pre-sales and technical training content.
• Strong communication skills, both verbal and written, with the ability to present ideas clearly and concisely.
• Confident, energetic, and enthusiastic approach.
• Capable of lifting 50 lbs.

Why work for us?

Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.

Why Your Work Matters

Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.

• The Brivo Experience: We thrive on in-person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.
• Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.

The base salary for this full-time role ranges from $55,000 - $70,000 , with a total on-target earnings (OTE) of $70,000 - $85,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition, Brivonians enjoy a robust benefits and perks package tailored to their work location.

About Brivo

Brivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is simple and ambitious: to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises.

As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo’s pioneering building access platform with Eagle Eye’s AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure.

With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security. Join us as we build the world’s most robust platform for video intelligence and smart space automation. Learn more at www.brivo.com.

Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.