Data Center Operations Engineer

Brivo; Austin (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

Brivo in Austin seeks a hands-on Data Center Infrastructure Engineer to guarantee reliability and scalability of our global data center footprint, deploying, maintaining, upgrading, and decommissioning hardware while defining standards for high availability.

You will lead deployments, resolve complex operational issues, and drive automation and documentation improvements, collaborating with teams to optimize asset management, capacity planning, and incident response.

Qualifications

• 3+ years in data center operations, infrastructure engineering, or a related technical role.
• Austin-local (regular travel within the Austin metro area; no remote).
• Experience with DCIM and infrastructure management tools such as NetBox or Nautobot.
• Strong root‑cause‑analysis and troubleshooting skills across server hardware and physical infrastructure.
• Automation‑oriented mindset with an AI‑native posture (active user of tools like Claude, Gemini, or ChatGPT).

Responsibilities

• Deploy, maintain, upgrade, and decommission servers, storage, networking, and data center infrastructure.
• Serve as the technical lead for physical infrastructure deployments and complex operational issues.
• Drive automation and process improvements that reduce manual effort across data center operations.
• Develop and maintain infrastructure standards, documentation, and operational procedures.
• Perform root cause analysis for infrastructure incidents, manage asset inventory, and lead capacity planning.

Skills

Data center ops

Infrastructure engineering

Root cause analysis

Automation mindset

AI tooling

Tools

NetBox

Nautobot

Job description

Description

This is a hands‑on technical role focused on the reliability, scalability, and operational efficiency of Brivo's global data center infrastructure. You will manage the end‑to‑end infrastructure lifecycle—deploying, maintaining, upgrading, and decommissioning hardware—while driving automation and process improvements. As a technical lead for deployments and complex operational issues, you will establish technical standards and ensure high availability across our global sites.

Location

Austin

Compensation

$75,000 - $95,000 / year

Key Responsibilities

• Deploy, maintain, upgrade, and decommission servers, storage, networking, and data center infrastructure.
• Serve as the technical lead for physical infrastructure deployments and complex operational issues.
• Drive automation and process improvements that reduce manual effort across data center operations.
• Develop and maintain infrastructure standards, documentation, and operational procedures.
• Perform root cause analysis for infrastructure incidents, manage asset inventory, and lead capacity planning.

Skills, Knowledge & Expertise

• 3+ years in data center operations, infrastructure engineering, or a related technical role.
• Austin-local (regular travel within the Austin metro area; no remote).
• Experience with DCIM and infrastructure management tools such as NetBox or Nautobot.
• Strong root‑cause‑analysis and troubleshooting skills across server hardware and physical infrastructure.
• Automation‑oriented mindset with an AI‑native posture (active user of tools like Claude, Gemini, or ChatGPT).

Why Work for Us?

Brivo is a Great Place to Work-Certified™ company and the global leader in cloud‑based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI‑driven security.

Why Your Work Matters

Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.

• The Brivo Experience: We thrive on in‑person collaboration and a "one-team" atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces—ensuring you have everything you need to stay focused while building the future of security.
• Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work‑life balance.

Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition, Brivonians enjoy a robust benefits and perks package tailored to their work location.

About Brivo

Brivo and Eagle Eye Networks have come together to create a category-defining, cloud‑first platform at the intersection of AI and the physical world. Our mission is simple and ambitious: to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises.

As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo’s pioneering building access platform with Eagle Eye’s AI‑powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real‑time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure.

With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security. Join us as we build the world’s most robust platform for video intelligence and smart space automation. Learn more at www.brivo.com.

Brivo is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. If you require reasonable accommodations during the application or interview process, please inform us.