Inside Sales Dispatcher - Full Time

Mr. Handyman of E. Nashville & Hendersonville; Munster (IN); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Advancement opportunities

Flexible hours

Résumé du poste

Mr. Handyman of E. Nashville & Hendersonville in Munster, IN is hiring an Office Professional, Inside Sales and Dispatching.

You will handle inbound and outbound communications, organize work, and schedule our Service Professionals to ensure timely project delivery. You will guide customers through projects, manage expectations, and create life-long customers by delivering a wow experience using the Mr. Handyman Way.

Qualifications

• 2+ years of office experience.
• Strong communication and problem-solving skills.
• Ability to manage schedules and inquiries.
• Professional phone etiquette.

Responsabilités

• Lead management and Scheduling – inbound and outbound communications while organizing work and managing schedules for Service Professionals.
• Making Recommendations and Managing Expectations with Customers – guide them through projects and manage expectations.
• Create Life-Long Customers – deliver a great experience that wows every customer using the Mr. Handyman Way.

Connaissances

Inside sales

Customer service

Scheduling

Communication

Office software

Outils

Office

Excel

Description du poste

Munster, Indiana, 46321, US

Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

Why You’ll Want to Join Our Team at Mr. Handyman

Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.

• Competitive pay $18-$20 an hour
• Advancement and growth opportunities
• Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
• The pride that comes with applying your skills in a challenging and varied work environment
• The opportunity to wow customers with a best-in-class customer experience and solutions
• Flexibility with hours so you can take care of life’s important events

Your Responsibilities as an Office Professional, Inside sales and dispatching

• Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
• Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
• Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

To Succeed in this Role

• Be able to Multi Task
• Be highly organized and detail oriented
• Possess excellent customer communication and independent work skills
• Deliver solutions
• Perform Inside Sales over phone
• Be a self-starter
• Have computer experience with Office and Excel

Job Requirements

These are the minimum requirements to be considered for this position.

• Live within the area
• Have 2+ years of experience in an office setting
• Solving problems must come easily to you
• Complete a background check
• Professional communication and phone skills

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.