Inside Sales Dispatcher - Full Time

Mr. Handyman of E. Nashville & Hendersonville; Cedar Lake (IN); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Advancement opportunities

Flexible hours

Team environment

Résumé du poste

Mr. Handyman of E. Nashville & Hendersonville is seeking an Office Professional, Inside Sales and Dispatching in Cedar Lake, Indiana.

You will handle inbound/outbound communications, organize work for Service Professionals, and guide customers through projects to ensure satisfaction. Ideal candidates live in the area, have at least 2 years in an office setting, and possess strong phone and customer-service skills.

Qualifications

• Live within the area.
• 2+ years of experience in an office setting.
• Solving problems must come easily to you.
• Complete a background check.
• Professional communication and phone skills.

Responsabilités

• Lead management and scheduling—handle inbound/outbound communications and schedule service professionals.
• Make recommendations and manage customer expectations throughout projects.
• Create life-long customers by delivering a great Mr. Handyman experience.

Connaissances

Lead management

Scheduling

Customer communication

Inside sales

Multitasking

Organizational skills

Detail oriented

Phone skills

Problem solving

Office experience

Outils

Microsoft Excel

Microsoft Office

Description du poste

Cedar Lake, Indiana, 46303, US

Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

Why You’ll Want to Join Our Team at Mr. Handyman

Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.

• Competitive pay $18-$20 an hour
• Advancement and growth opportunities
• Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
• The pride that comes with applying your skills in a challenging and varied work environment
• The opportunity to wow customers with a best-in-class customer experience and solutions
• Flexibility with hours so you can take care of life’s important events

Your Responsibilities as an Office Professional, Inside sales and dispatching

• Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
• Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
• Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

To Succeed in this Role

• Be able to Multi Task
• Be highly organized and detail oriented
• Possess excellent customer communication and independent work skills
• Deliver solutions
• Perform Inside Sales over phone
• Be a self-starter
• Have computer experience with Office and Excel

Job Requirements

These are the minimum requirements to be considered for this position.

• Live within the area
• Have 2+ years of experience in an office setting
• Solving problems must come easily to you
• Complete a background check
• Professional communication and phone skills

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.

Remember, we’re looking to hire only the best.