Inside Sales Dispatcher

Mr. Handyman; Jackson (MS); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Advancement opportunities

Flexible hours

Descripción de la vacante

Mr. Handyman in Jackson, MS seeks an Office Professional with inside sales and dispatching responsibilities. You will manage leads, schedule Service Professionals, and guide customers through projects, delivering exceptional experiences.

The role emphasizes multi-tasking, strong communication, and problem-solving in a customer-focused environment. The franchise operates locally with a focus on quality service and timely solutions.

Formación

• Live within the area.
• 2+ years of experience in an office setting.
• Able to pass a background check.
• Professional communication and phone skills.

Responsabilidades

• Lead management and scheduling – inbound and outbound customer communications while organizing work and managing schedules for Service Professionals.
• Make recommendations and manage expectations with customers – guide them through projects and help manage expectations.
• Create life-long customers by delivering a great experience following the Mr. Handyman Way.
• Perform inside sales over the phone.
• Be a self-starter and able to multi-task with attention to detail.

Conocimientos

Customer communication

Inside sales

Scheduling

Multitasking

Organizational skills

Office software

Herramientas

Microsoft Office

Excel

Descripción del empleo

Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.Why You’ll Want to Join Our Team at Mr. HandymanHere are just a few of the benefits you’ll receive when joining the Mr. Handyman team.Competitive pay $18-$20 an hourAdvancement and growth opportunitiesWork with a team of Service and Office Professionals that deliver an amazing customer experience every dayThe pride that comes with applying your skills in a challenging and varied work environmentThe opportunity to wow customers with a best-in-class customer experience and solutionsFlexibility with hours so you can take care of life’s important eventsYour Responsibilities as an Office Professional, Inside sales and dispatchingLead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service ProfessionalsMaking Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.To Succeed in this RoleBe able to Multi TaskBe highly organized and detail orientedPossess excellent customer communication and independent work skillsDeliver solutionsPerform Inside Sales over phoneBe a self-starterHave computer experience with Office and ExcelJob RequirementsThese are the minimum requirements to be considered for this position.Live within the areaHave 2+ years of experience in an office settingSolving problems must come easily to youComplete a background checkProfessional communication and phone skillsRemember, we’re looking to hire only the best. If that’s you, APPLY TODAY!Should you meet the requirements for the position, our system will schedule you for an interview immediately.You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.