Inside Sales / Design Consultant

Kdd Inc.; Rock Hill (SC); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary plus comissão

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Employee discounts on products

Job summary

MY Shower Door in Rock Hill, SC is seeking an Inside Sales/Design Consultant to guide customers through frameless glass shower enclosure design and selection, manage showroom interactions, and support the sales cycle from initial contact through project completion.

The role emphasizes building relationships with customers, coordinating with outside sales, measurers, and installers to ensure a seamless process and exceptional customer experience.

Qualifications

• Sales experience in home services or design preferred.
• Customer-focused with excellent listening skills.
• Multitasker able to manage walk-ins, calls, scheduling.

Responsibilities

• Greet and assist walk-in customers with product guidance.
• Manage inbound/outbound calls, schedule appointments, follow up on leads.
• Build relationships and present solutions aligned with project goals.
• Prepare quotes with accuracy and detail.
• Coordinate with outside sales, measurers, and installers for site visits.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Rock Hill, SC, US

2 days ago Requisition ID: 1785

Salary Range: $50,000.00 To $100,000.00 Annually

The Inside Sales/Design Consultant plays a key role in driving revenue and delivering an exceptional customer experience. This role is responsible for guiding customers through the design and selection process for frameless glass shower enclosures, managing all showroom interactions, and supporting the sales cycle from initial contact through project completion. The Inside Sales/Design Consultant builds strong relationships with customers, understands their vision, and provides expert guidance to bring it to life — all while working closely with outside sales, measurers, and installers to ensure a seamless process.

Key Responsibilities

• Greet and assist walk-in customers, providing expert guidance on products, finishes, and design options.
• Manage inbound and outbound phone calls, responding to inquiries, scheduling appointments, and following up on leads.
• Build strong relationships with customers, listening to their needs and providing solutions aligned with their project goals.
• Prepare and present quotes with accuracy and attention to detail.
• Schedule and coordinate with outside sales/measurers to ensure timely site visits.
• Maintain consistent follow-up to close sales and ensure customer satisfaction.
• Track multiple appointments, quotes, and customer requests in an organized manner.
• Collaborate with team members across sales, operations, and installation to deliver an exceptional customer experience.

What We're Looking For

• Sales-driven – persistent in following up, building relationships, and closing deals.
• Customer-focused – genuinely enjoys helping people, listens to and seeks to understand their needs and project vision, and delivers an exceptional experience.
• Multitasker – able to manage walk-ins, phone calls, scheduling, and follow-ups without losing accuracy or focus.
• Strong communicator – confident and professional on the phone, in person, and via email.
• Organized and detail-oriented – keeps track of multiple priorities and customer needs seamlessly.
• Team player – collaborates effectively with outside sales, measurers, installers, and other team members to ensure a seamless customer experience.

Preferred Qualifications

• Previous sales experience in home services, construction, remodeling, or design
• Comfort using CRM tools and digital scheduling
• Valid driver’s license and reliable transportation

What's In It for You:

• Competitive base salary plus commission ($50,000-$100,000+)
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Employee discounts on products

MY Shower Door is proud to be an Equal Opportunity Employer committed to a drug-free and smoke-free workplace. Successful candidates will undergo background checks, driving record reviews, and drug testing upon hire. We also participate in E-Verify.