Inside Sales & Customer Support Specialist

General-Shal; Piedmont (SC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Professional development opportunities

Stable, established company

Job summary

General Shale, Inc. is seeking an Inside Sales Representative in Upstate, SC to support daily sales operations and coordinate with customers, dispatch, and the outside sales team.

The role combines customer service, order processing, and collaboration with internal teams to ensure accurate and timely delivery of products. Strong communication and organizational skills, plus 1–3 years in sales or service, are preferred.

Qualifications

• 1–3 years of customer service or sales experience.
• Associate or Bachelor’s degree preferred.
• Strong computer skills; SAP experience is a plus.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a team environment.

Responsibilities

• Provide inside sales support and customer service.
• Process orders, invoicing, and cash sales.
• Answer incoming calls and respond to customer inquiries.
• Enter and maintain accurate information in SAP.
• Coordinate with dispatch to schedule deliveries.
• Work closely with the outside sales team.
• Assist with light yard or product support as needed.

Skills

Customer service

Sales

Communication

Organizational skills

Teamwork

Education

Associate or Bachelor’s degree

Tools

SAP

Job description

General Shale, Inc. is seeking an Inside Sales Representative in Upstate, SC to support daily sales operations and coordinate with customers, dispatch, and the outside sales team.

The role combines customer service, order processing, and collaboration with internal teams to ensure accurate and timely delivery of products. Strong communication and organizational skills, plus 1–3 years in sales or service, are preferred.