Inside Sales & Customer Support — Growth Opportunity

Signarama Vienna, VA; Tysons (VA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Professional development opportunities

Dynamic and supportive work environment

Job summary

A leading signage franchise in Tysons, Virginia, is seeking an Inside Sales Support Specialist to enhance customer engagement and provide sales support. The ideal candidate will excel in communication and relationship management, with a strong emphasis on customer service. This role involves processing orders meticulously and assisting internal marketing efforts, contributing to a collaborative work environment that fosters professional growth and innovation.

Qualifications

• Strong proficiency in computer operations, including Microsoft 365 and POS systems.
• Excellent command of the English language with strong spelling, grammar, and proofreading skills.
• Understanding of basic sales and customer relations principles.
• Exceptional communication and customer service skills.
• Ability to stand for extended periods and manage frequent computer use.

Responsibilities

• Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates.
• Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
• Maintain strong relationships with vendors for sourcing and the production team.
• Assist with production operations and handle administrative tasks efficiently.

Skills

Customer service skills

Communication skills

Proficiency in Microsoft 365

Basic sales principles

Relationship management

Tools

POS systems

Job description

A leading signage franchise in Tysons, Virginia, is seeking an Inside Sales Support Specialist to enhance customer engagement and provide sales support. The ideal candidate will excel in communication and relationship management, with a strong emphasis on customer service. This role involves processing orders meticulously and assisting internal marketing efforts, contributing to a collaborative work environment that fosters professional growth and innovation.