Inside Sales Customer Support

TEKsystems; Swedesboro (NJ); On-site; USD 41,000 - 43,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

TEKsystems is seeking a contract-to-hire Inside Sales Support specialist in Swedesboro, NJ to assist customers and sales reps with product knowledge, troubleshooting, and understanding customer needs.

The role involves escalating and troubleshooting for the spare parts team, reading blueprints, and coordinating with sales, assembly, engineers and customers to provide technical support. It is a fully onsite position based in Swedesboro, NJ.

Qualifications

• Inside sales and customer support exp
• Manufacturing or industrial exp
• Technical skills and ability to read blueprints
• Spare parts experience preferred
• ERP system exp
• CRM exp

Responsibilities

• Provide inside sales support to customers and sales reps
• Escalated and troubleshooting support for customer service spare parts team
• Technical troubleshooting, experience with reading the blueprint of the product and suggest parts needed
• Communicating with sales, assembly, engineers and customers to provide technical support
• Assist with account management and order processing along with pricing negotiations

Skills

Inside sales

Customer support

Troubleshooting

Reading blueprints

Account management

Pricing negotiations

Tools

ERP

CRM

Job description

*Description*

Provide sales support to customers through product knowledge, troubleshooting, and understanding customer needs. This role will be escalated support for sales and service.

• Provide inside sales support to customers and sales reps
• Escalated and troubleshooting support for customer service spare parts team
• Technical troubleshooting, experience with reading the blueprint of the product and suggest parts needed
• Communicating with sales, assembly, engineers and customers to provide technical support
• Assist with account management and order processing along with pricing negotiations

*Additional Skills & Qualifications*

• Inside sales and customer support exp
• Manufacturing or industrial exp
• Technical skills and ability to read blueprints
• Spare parts experience preferred
• ERP system exp
• CRM exp

*Job Type & Location*

This is a Contract to Hire position based out of Swedesboro, NJ.

*Pay and Benefits*

The pay range for this position is $30.00 - $31.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

*Workplace Type*

This is a fully onsite position in Swedesboro,NJ.

*Application Deadline*

This position is anticipated to close on Aug 20, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance:*

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector:*

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):*

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.