Inside Sales & Customer Relations — PCB Tech

TTM Technologies; San Jose (CA); On-site; USD 45,694 - 72,226; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Flexible spending account

Health savings account

Accident benefits

Life insurance

Disability benefits

Paid vacation & holidays

Job summary

TTM Technologies, Inc. in the San Jose area seeks an Inside Sales/Customer Service representative to nurture customer relationships and drive orders from quotation to delivery. You will quote from drawings, maintain pricing, and negotiate quotations to secure orders.

Role requires 3-5 years in inside sales (PCB industry preferred) and a solid understanding of high-tech PCB manufacturing. Bachelor's degree preferred.

Qualifications

• 3 - 5 years experience in an inside sales environment; preferably in the printed circuit board industry.
• Bachelor's degree preferred, but not required.
• Must clearly understand technology associated with manufacturing high technology circuit boards.

Responsibilities

• Able to quote from drawings or information supplied by customers to adequately book orders.
• Establish and maintain standard pricing levels at quotation.
• Negotiate and follow up on sales quotations to secure and book job orders.
• Address, resolve and communicate customer issues concerning manufacturability of products.
• Complete error free order entry into pre-established software and systems.
• Track job orders from booking to product release.
• Understand and maintain database of records for backlog reconciliation.
• Efficiently resolve issues with front end engineering to insure product releases are accurate and timely.
• Communicate with manufacturing departments to resolve on time delivery and quality issues.
• Maintain complete and accurate customer contact information.
• Set forth to meet and achieve daily goals.
• Responsible for providing and interpreting reports on sales activities and objective measurements.
• Develop, solicit and generate new customer accounts.
• Develop and maintain an organized work area.
• Balance workload to meet goals.

Skills

Inside sales experience

Excellent communication

English proficiency

Customer-oriented etiquette

Multitasking

Cross-functional coordination

Prioritize tasks

Education

Bachelor's degree preferred

Job description

TTM Technologies, Inc. in the San Jose area seeks an Inside Sales/Customer Service representative to nurture customer relationships and drive orders from quotation to delivery. You will quote from drawings, maintain pricing, and negotiate quotations to secure orders.

Role requires 3-5 years in inside sales (PCB industry preferred) and a solid understanding of high-tech PCB manufacturing. Bachelor's degree preferred.