Inside Sales & CSR — Growth Path to Leadership

pacificoffice; Seattle (WA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Advancement opportunities

Leadership opportunities

Medical/Dental/Vision/Life insurance

Matched 401k

PTO/Vacation/Sick Leave

FSA/HSA Programs

Job summary

Pacific Office Automation in Fife, WA is seeking an Inside Sales/Customer Service Representative who thrives in a fast-paced, team-oriented environment and enjoys helping customers find the right imaging and technology solutions. You will source warm sales opportunities, handle high-volume calls and emails, and collaborate with teammates to understand customer needs and drive successful outcomes.

A Bachelor's degree is preferred, and strong communication and math skills are essential.

Qualifications

• Bachelor's degree preferred.
• Strong verbal and written communication skills.
• Strong math abilities are necessary.
• Experience with accounts receivable is highly preferred.
• Experience using spreadsheets, database, and word processing software such as Microsoft Word, Excel and PowerPoint.

Responsibilities

• Source warm sales opportunities through inbound leads and outbound calls/emails.
• Understand customer needs and requirements.
• Manage accounts receivable and help with billing tasks.
• Handle high-volume phone calls and emails efficiently.
• Demonstrate strong time management, organization, and independent work capability.

Skills

Verbal communication

Written communication

Math skills

Accounts receivable experience

Education

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Pacific Office Automation in Fife, WA is seeking an Inside Sales/Customer Service Representative who thrives in a fast-paced, team-oriented environment and enjoys helping customers find the right imaging and technology solutions. You will source warm sales opportunities, handle high-volume calls and emails, and collaborate with teammates to understand customer needs and drive successful outcomes.

A Bachelor's degree is preferred, and strong communication and math skills are essential.