Inside Sales - Crane Parts

marinetravelift; Sturgeon Bay (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

401(k) plan with company match

Training and advancement opportunities

Job summary

Marine Travelift's Sturgeon Bay, WI operation is seeking an Inside Sales – Crane Parts specialist to support the Parts & CustomerCare team. The role involves assisting customers with parts needs, processing orders, and coordinating delivery to ensure customer satisfaction.

The ideal candidate has an associate's degree in business or related field, some sales or customer support experience, and a mechanical interest. Company offers healthcare, paid time off, and 401(k) with match.

Qualifications

• Associate’s degree in business (or related field) or equivalent work experience.
• Sales or customer support experience.
• Mechanical knowledge is a plus.
• Proficient with Outlook, Excel, and Word.

Responsibilities

• Assist customers with parts needs to keep equipment operating.
• Process parts orders via web, email, and phone.
• Quote parts and service, coordinate delivery.
• Develop inside parts sales and follow up on quotes.
• Obtain pricing and lead times from suppliers.

Skills

Interpersonal communication

Detail-oriented

Multitasking

Customer service

Machinery knowledge

Education

Associate's degree in business or related field

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

We are Growing!

Marine Travelift is a growing Wisconsin-based manufacturer of customized boat handling systems that include boat hoists, marine forklifts, and hydraulic transporters. Marine Travelift has been manufacturing mobile boat hoists since 1954, and our equipment is utilized across the globe with over 5,000 units in service to help marinas handle boats of all sizes. We are the world leader in customized boat handling systems and our products back that up.

Marine Travelift is also the parent company to Shuttlelift, an expansive line of industrial, rubber tire gantry cranes used in a variety of lifting applications and industries. Our gantry cranes are used globally and offer lifting solutions capacities of 25 - 1000 metric tons and greater.

What are we looking for?

Marine Travelift’s Sturgeon Bay, WI operations is excited to be adding an Inside Sales – Crane Parts position to our Parts & CustomerCare team. The CustomerCare team is responsible for providing parts & service for domestic and international customers and distributors. This position is typically 40-45 hours/week role. Qualified candidates should have experience in sales and customer support together. Having a mechanical aptitude is a plus.

Working in Inside Sales - Crane Parts, you will…

• Assist customers in solving their parts needs to ensure effective operation of their Marine Travelift and Shuttlelift brand equipment.
• Process parts orders received from customers via web site, e-mail, and phone
• Fulfill customer requests for parts and service quotes & coordinate delivery to ensure efficiency and customer satisfaction
• Develop inside parts sales and follow up on quotations previously submitted
• Obtain updated pricing and lead times from suppliers to ensure accurate and on-time delivery
• All other duties and responsibilities that are assigned

We are looking for you to have…

• An associate’s degree in business (or related field) or equivalent work experience required
• Previous machinery sales experience is a plus
• Technical knowledge about machinery is a plus
• Working knowledge of Microsoft Outlook, Excel, & Word
• Detail oriented with good organizational skills
• Good interpersonal communication skills with ability to multitask

As our team member, you will receive…

• Health, dental, vision, and life insurance plans which are available the first of the month following your date of hire with Health Saving Account (HSA) plan with employer contribution
• Paid vacation and paid holidays available on day one
• Participation in the company’s bonus incentive plan
• Eligibility in our 401K benefit plan with company match after 30 days of employment.
• Job training and advancement opportunities

Check us out at: https://marinetravelift.com/ and https://www.shuttlelift.com/

We are an EOE/AA employer (M/F/Veteran/Disability/Gender Identity/Sexual Orientation)