Inside Sales Coordinator - Graphics

Sound FX, Inc.; Delaware; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Company 401(k) matching

Paid time off

Commission pay

Bonus opportunities

Job summary

Sound FX Automotive is seeking a driven Vehicle Graphics Inside Sales Coordinator to guide customers from initial contact through installation, turning ideas into finished wraps for individuals and fleets, and building long-term relationships. You’ll learn client goals, recommend graphics solutions, prepare quotes, and move projects forward.

This role centers on communication, organization, and proactive selling, with opportunities to grow within the Vehicle Graphics division in Bridgeville,

Qualifications

• 2+ years of sales, sales coordination, or sales administration experience.
• 1+ year of customer service experience.
• Excellent verbal and written communication.
• Strong organizational and administrative skills.
• Ability to manage multiple leads, projects, calendars, and deadlines.
• Team-focused with ability to communicate across departments.

Responsibilities

• Responding to incoming vehicle wrap and graphics leads.
• Answering phone, email, web, and in-person sales inquiries.
• Learning customer needs and recommending graphics solutions.
• Preparing quotes and estimates for wraps and graphics projects.
• Following up on leads and open estimates.
• Building relationships with local businesses and commercial accounts.
• Coordinating with design, production, and installation teams.
• Gathering vehicle details, logos, artwork, and assets to start projects.
• Keeping customers informed as projects move through the process.
• Reviewing sales activity and identifying opportunities for growth.

Skills

Sales coordination

Customer service

Communication

Organization

Problem solving

Team collaboration

Job description

Full-Time | Bridgeville, Delaware
$50,000–$70,000/year | Hourly + Commission

Turn Ideas Into Projects You Can See on the Road.

Sound FX Automotive is looking for a driven, organized, and customer-focused Vehicle Graphics Inside Sales Coordinator to help grow our Vehicle Graphics division. This is more than answering phones and writing estimates. You’ll be the connection between our customers and our graphics team—helping businesses and individuals take an idea and turn it into a finished vehicle wrap, fleet graphics package, lettering project, or custom graphic solution. You’ll talk with customers, understand what they’re trying to accomplish, recommend the right solution, build quotes, follow up on opportunities, and help keep projects moving from the first conversation through installation. If you’re good with people, comfortable selling, highly organized, and like seeing the results of your work out in the real world, this could be your next career move.

What You’ll Do

As our Vehicle Graphics Inside Sales Coordinator, you’ll own the customer experience throughout the sales process.

Your responsibilities will include:

• Responding to incoming vehicle wrap and graphics leads
• Answering phone, email, web, and in-person sales inquiries
• Learning what the customer wants to accomplish and recommending the right graphics solution
• Preparing quotes and estimates for wraps, lettering, fleet graphics, and other projects
• Following up consistently with leads and open estimates
• Building relationships with local businesses and commercial accounts
• Helping customers understand options, materials, timelines, and the overall process
• Coordinating with our design, production, and installation teams
• Gathering the information, vehicle details, logos, artwork, and other assets needed to start projects
• Keeping customers informed as their projects move through the process
• Managing multiple projects, deadlines, and customer conversations at once
• Resolving customer concerns professionally and effectively
• Maintaining accurate sales and customer information
• Reviewing sales activity and identifying opportunities for growth
• Working with Sound FX leadership to improve the sales process and customer experience

Your goal is simple: turn opportunities into customers and customers into long-term relationships.

Who We’re Looking For

You don’t need to know everything about vehicle wraps on day one. You do need to know how to communicate, follow through, stay organized, and take care of customers. We’re looking for someone with:

• At least 2 years of sales, sales coordination, or sales administration experience
• At least 1 year of customer service experience
• Strong sales and relationship-building skills
• Excellent verbal and written communication
• Confidence speaking with customers by phone, email, and in person
• Strong organizational and administrative skills
• The ability to manage multiple leads, projects, calendars, and deadlines
• The ability to solve problems and make sound decisions
• The ability to thrive in a fast-paced environment
• A team-first attitude and the ability to communicate across departments
• A willingness to learn the vehicle graphics industry and become an expert in what we offer

Experience with vehicle wraps, graphics, signage, printing, automotive services, or B2B sales is a major plus.

This Role Is Built for Someone Who Likes to Win

This position has a direct impact on the growth of our Vehicle Graphics division. We’re looking for someone who doesn’t wait around for things to happen.

• You follow up.
• You keep opportunities moving.
• You pick up the phone.
• You find the answer.
• You make sure the customer knows what’s happening.

And when there’s an opportunity to earn the business, you go after it. At the same time, we don’t believe in selling something just to make a sale. Sound FX has built its reputation by taking care of people. The right sale is one that solves the customer’s problem, delivers a great finished product, and gives them a reason to come back.

Why Sound FX?

Sound FX has been helping customers customize and transform their vehicles since 1992. Our Vehicle Graphics division works with everyone from individual vehicle owners to businesses looking to turn cars, trucks, vans, trailers, and entire fleets into rolling advertisements. As an Inside Sales Coordinator, you’ll get to be part of that process from the beginning—and then see the finished projects driving around Delmarva. At Sound FX, we believe When One Wins, Everyone Wins. Sales doesn’t operate on an island. You’ll work closely with our design, production, installation, and leadership teams to deliver the kind of experience that keeps customers coming back. You’ll also have direct support from our Sales Director and company leadership as you learn the business and grow in the position.

Your Effort Has Upside

Compensation ranges from $50,000–$70,000 per year through hourly pay plus commission, giving you the opportunity to directly benefit from the business you help generate. We’re looking for someone who wants to build relationships, develop professionally, and play a meaningful role in growing this part of Sound FX.

Full-time team members may receive:

• Medical insurance
• Vision insurance
• Company 401(k) matching
• Paid time off
• Commission pay
• Bonus opportunities

Eligibility and waiting periods may apply to certain benefits.

Department: Sales
Classification: Full-time
Reports To: Sales Director
Compensation: $50,000–$70,000/year (Hourly + Commission)
Schedule: Primarily Monday–Friday; weekends as needed
Work Location: In person
Location: Bridgeville, Delaware