Inside Sales Coordinator (#31435)

Activ8 Recruitment & Solutions; Mesa (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Activ8 Recruitment & Solutions is seeking an Inside Sales Coordinator in the Mesa area of Phoenix, AZ. The role focuses on smooth coordination between sales reps, management, and customers to drive sales goals and high client satisfaction.

The role will involve coordinating orders and quotes, preparing reports and presentations, and maintaining accurate customer records. Team collaboration and strong communication are essential to success.

Qualifications

• Experience in sales support, customer service, or office administration.
• Strong organizational and time-management abilities.
• Excellent verbal and written communication skills.
• Microsoft Office proficiency; familiarity with CRM systems is a plus.
• Ability to multitask and work independently as well as collaboratively.

Responsibilities

• Coordinate and track orders, quotations, contracts, and delivery schedules.
• Provide administrative support including reports, presentations, and sales documents.
• Respond to customer inquiries with product/service information and issue resolution.
• Maintain accurate customer records and sales documentation.
• Collaborate with internal departments to ensure smooth order processing.
• Support sales meetings and scheduling activities.
• Monitor sales metrics and assist with proposals and promotions.

Skills

Sales support

Customer service

Office administration

Organizational skills

Time-management

Communication skills

Tools

CRM systems

Job description

An international company in the Mesa area of Phoenix, AZ is seeking a detail-oriented and proactive Inside Sales Coordinator to provide essential operational and administrative support to our sales team. This role is crucial in ensuring smooth coordination between sales representatives, management, and customers, helping the team achieve its sales goals and maintain high levels of client satisfaction.

Key Responsibilities

• Order and Quote Coordination: Coordinate and track orders, quotations, contracts, and delivery schedules to ensure accuracy and timely follow-up.
• Administrative Support: Provide comprehensive administrative support to the sales team, including preparing reports, presentations, and sales documents.
• Customer Communication: Respond to customer inquiries, provide product or service information, and assist in resolving issues in a timely and professional manner.
• Documentation Management: Maintain customer records, databases, and all sales-related documentation, ensuring data integrity.
• Internal Liaison: Collaborate effectively with internal departments (e.g., logistics, finance, operations) to ensure smooth order processing and fulfillment.
• Meeting & Event Support: Support sales meetings, events, and scheduling activities for the sales team.
• Reporting: Monitor sales metrics and prepare regular status reports for management, assisting with the preparation of proposals and promotional materials.

Qualifications

• Experience: Previous experience in sales support, customer service, or office administration is preferred.
• Skills: Strong organizational and time-management skills with meticulous attention to detail.
• Communication: Excellent verbal and written communication skills.
• Technical Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with CRM systems is a plus.
• Work Style: Ability to multitask, prioritize, and work independently as well as collaboratively in a team environment.