Inside Sales Coordinator

The Building Center Inc; Monroe (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) Match & Profit Share

Health Insurance

Vision Insurance

Disability Benefits

Life Insurance

Health Savings & Flexible Spending

Paid Time Off

Referral Program

Job summary

The Building Center, Inc. in Monroe, NC is hiring a Customer Service Representative for a full-time position at Skyway Design Center.

You will assist customers in-store and over the phone, help the Outside Sales team, and support the sales process from order to invoicing. Applicants should have strong written and oral communication skills, proficiency with MS Word, Excel, Outlook, and POS systems, and the ability to read technical documents and prepare quotes and bids.

Qualifications

• Written and Oral Communication Skills
• Knowledge of MS Word, Excel, and Outlook; POS System; Internet Software
• Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively to customers and other employees
• Ability to calculate figures and amounts, such as discounts, proportions, percentages, area, circumference, and volume
• Ability to apply concepts of basic geometry
• Ability to apply common sense understanding to carry out instructions given in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

Responsibilities

• Takes customer calls and responds quickly and efficiently
• Assists walk-in customers with selections and purchases
• Assists Outsides Sales team
• Sources product to fulfill orders; processes special orders
• Maintains in-store organization of merchandise and workspace
• Ensures accurate invoicing and accounting
• Creates job quotes, estimates, and bids
• Performs other duties, as assigned

Skills

Communication skills

Reading & writing

Education

HS Diploma/GED

Tools

POS System

Microsoft Word

Excel

Outlook

Internet Software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CUSTOMER SERVICE Full Time Skyway Design Center, Monroe, NC, US

The Building Center, Inc.

Summary

Assists customers inside the location or on the phone with all aspects of a purchase. Assists the Outside Sales team in the sales process. Follows instructions from the Sales Manager and location managers to perform other tasks.

Job Duties

• Takes customer calls and responds quickly and efficiently
• Assists walk-in customers with selections and purchases
• Assists Outsides Sales team
• Sources product to fulfill orders; processes special orders
• Maintains in-store organization of merchandise and workspace
• Ensures accurate invoicing and accounting
• Creates job quotes, estimates, and bids
• Performs other duties, as assigned

Qualifications & Requirements

• Written and Oral Communication Skills
• Knowledge of Microsoft Word, Excel, and Outlook; POS System; Internet Software
• Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively to customers and other employees
• Ability to calculate figures and amounts, such as discounts, proportions, percentages, area, circumference, and volume
• Ability to apply concepts of basic geometry
• Ability to apply common sense understanding to carry out instructions given in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

Education/Experience

High School Diploma or General Education Degree (GED). Prior sales experience, building material experience, or construction background is preferred.

Benefits

• 401(k)
• 401(k) Match & Profit Share
• Health Insurance
• Vision Insurance
• Disability Benefits
• Company-paid & Voluntary Life Insurance
• Health Savings & Flexible Spending Accounts
• Paid Time Off
• Referral Program

Work Environment

While performing this job’s duties, the employee is regularly required to talk and hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit, use hands, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

While performing this job's duties, the employee is occasionally exposed to moving mechanical parts and outdoor weather conditions. The noise level in the work environment is usually moderate.

ABOUT THE ORGANIZATION

Founded in Charlotte in 1977, The Building Center, Inc. has grown from a single location into one of the largest privately held lumber and building materials dealers in the United States. Nearly five decades later, we remain family-owned and family-driven, guided by the same commitment we started with: to be our customers’ most valued building partner.

With more than 200 trucks on the road and a strong network of divisions strategically located throughout the Carolinas, we deliver consistent, reliable service to builders across the region. Our divisions include:

• South Carolina: Easley, Columbia, Holly Hill, Georgetown, Newberry
• North Carolina: Rock Hill, Boone, Monroe, Ocean Isle Beach, Pineville, Gastonia, Greensboro, and Mebane

Our regional strength allow us to purchase and sell branded and commodity products at competitive prices, while tailoring our inventories to match local building practices, architectural trends, and the unique needs of each market. Beyond supplying materials, we provide a full range of manufacturing support—including truss plants in North and Central North Carolina, millwork and door shops in the Triad and Charlotte metros, and custom fabrication in Pineville, where we also craft specialty products like reclaimed lumber flooring, cabinetry, mantles, and siding.

What makes The Building Center truly different is our culture and our people. We believe construction is, at its heart, a people business—built on relationships, trust, and hard work. Our values of service, integrity, and dependability guide us in every interaction, whether we’re serving customers, supporting our communities, or developing our employees.

When you join The Building Center, you become part of a company with deep roots, a bold vision, and a culture where you can grow, contribute, and make a real impact. Together, we’re not just delivering materials—we’re helping to build communities, futures, and lasting success.

Equal Employment Opportunity & Reasonable Accommodation

The Building Center, Inc. is an Equal Opportunity and Affirmative Action Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, protected veteran status, or disability, in accordance with federal, state, and local laws.

We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act Amendments Act (ADAAA). If you require an accommodation to apply for a position, please contact us at [phone] or [e-mail].