Inside Sales Coordinator

Palm Harbor Homes; Millersburg (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Palm Harbor Homes is seeking an Inside Sales professional to support management and the sales team. You will author and prepare quotes for prospective customers, and generate, maintain, and update sales reports and client lists.

You will provide accurate price quotes for homes and options, communicating mainly by phone and email to support the sales process and factory demand. The role is full-time at the manufacturing center sales office.

Qualifications

• High School Diploma with relevant experience required.
• Strong written and verbal communication skills.
• Detail orientation and accuracy in quotes and reports.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Prepare accurate price quotes for homes and options.
• Communicate quotes via phone and email; coordinate with sales team.
• Maintain and update sales reports and prospective client lists.

Skills

Effective communication

Detail-oriented

Planning/Organizational

Adaptability

Problem-solving

Confidence to ask questions

Numerical calculation

Education

High School Diploma with relevant experience

Associates degree or higher

Tools

MS-Office Suite (Word, Excel, Outlook)

SQL databases (basic)

Job description

About The Role

Inside Sales assists with general administration tasks in support of management and the sales team. The Inside Sales authors and prepares quotes for prospective customers, and generates, maintains, and updates sales reports and prospective client lists.

• IS's regular daily duties include providing accurate price quotes for the cost of homes and options for the quotes that are assigned to the IS.
• The IS will communicate primarily through phone calls and e-mail in creating sales quotes.
• The IS will communicate in person by phone calls and e-mail with members of the sales department and with other departments within the factory to facilitate the home building process.
• The IS will assist with sales support. The sales support tools include catalogs, digital content, sales samples, pricing sheets, and merchandising provided by Palm Harbor Homes and distributed to our customers. The IS will help maintain the support tools by keeping them up to date as required by the Sales Manager.
• The IS works full time at the manufacturing center sales office. The IS may be tasked with providing tours of the factory to prospective customers. Knowledge of the homes design and construction is needed to complete the tasks as assigned.
• The IS needs to demonstrate a good work ethic based on principles of honesty and integrity
• Read and interpret order forms, home floor plans and elevations and communicate orally or in written form with co-workers, internal and external customers

About The Role

Inside Sales assists with general administration tasks in support of management and the sales team. The Inside Sales authors and prepares quotes for prospective customers, and generates, maintains, and updates sales reports and prospective client lists.

Essential Duties & Responsibilities

• IS's regular daily duties include providing accurate price quotes for the cost of homes and options for the quotes that are assigned to the IS.
• The IS will communicate primarily through phone calls and e-mail in creating sales quotes.
• The IS will communicate in person by phone calls and e-mail with members of the sales department and with other departments within the factory to facilitate the home building process.
• The IS will assist with sales support. The sales support tools include catalogs, digital content, sales samples, pricing sheets, and merchandising provided by Palm Harbor Homes and distributed to our customers. The IS will help maintain the support tools by keeping them up to date as required by the Sales Manager.
• The IS works full time at the manufacturing center sales office. The IS may be tasked with providing tours of the factory to prospective customers. Knowledge of the homes design and construction is needed to complete the tasks as assigned.
• The IS needs to demonstrate a good work ethic based on principles of honesty and integrity
• Read and interpret order forms, home floor plans and elevations and communicate orally or in written form with co-workers, internal and external customers

Minimum Qualifications

• High School Diploma with relevant experience.
• Effective communication skills, both written and verbal
• Detail-oriented: follow directions effectively, focus closely on each project, complete each assignment with little to no errors
• Planning/Organizational skills - able to prioritize work activities, use time efficiently and work through projects in a self-motivated manner
• Adaptability – able to adapt to rapid changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events
• Problem-solving skills – able to identify and resolve problems in a timely manner; gather and analyze information skillfully; able to apply independent judgment on a regular basis in making decisions
• Confidence to ask questions and demonstrate a willingness to learn
• Ability to calculate figures and amounts such as discounts, proportions and percentages

Preferred Qualifications

• Associates degree or higher education
• Prior inside sales experience and/or customer service.
• Working familiarity with MS-Office Suite especially Word, Excel and Outlook
• Familiarity with web-based SQL databases is a bonus.