Inside Sales - Client Services Coordinator

Melone Hatley, P.C.; Northern (KY); Hybrid; USD 40,000 - 100,000; Full time

Benefits offered by this job

Employer-paid medical benefits

Dental, Vision, and Life Insurance

401(k) Matching

Paid Time Off

Job summary

Melone Hatley, P.C. is seeking an Inside Sales Representative - Client Services Coordinator to convert incoming leads into new business opportunities while delivering exceptional client experiences. The role is based in our Virginia Beach office with remote work options available.

The position requires at least 1 year of inside sales experience, a strong phone presence, and excellent communication skills to shape client impressions and drive growth for the firm.

Qualifications

• Minimum of 1 year of proven experience in inside sales.
• Proven track record of exceeding sales goals and targets.
• Strong phone presence, with the ability to make numerous phone calls per day.
• Proficiency in Microsoft Office (Teams, Word).
• Experience with CRM tools such as HubSpot.
• Excellent verbal and written communication skills.
• Strong active listening, problem-solving and presentation abilities.
• Ability to manage multiple priorities and work efficiently under deadlines.
• Some college education, preferred.

Responsibilities

• Generate new sales opportunities by reaching out to inbound leads via phone calls and follow-up emails.
• Use active listening and effective interviewing techniques to identify and understand client needs.
• Achieve and exceed sales closure goals on a quarterly basis.
• Collaborate with internal teams to build a robust sales pipeline and facilitate successful deal closures.
• Maintain accurate records in our Customer Relationship Management (CRM) system, tracking lead progress and interactions.

Skills

Inside sales

Sales targets

Phone presence

MS Office

HubSpot CRM

Communication

Active listening

Multitasking

Some college education

Education

Some college education

Tools

HubSpot CRM

Microsoft Office

Job description

Join a Team Built Around a Clear Purpose

In 2014, Rebecca Melone founded Melone Hatley, P.C., with a straightforward belief: good people dealing with family law and estate planning issues deserve clarity, not confusion. Family law and estate planning are complicated; emotionally, financially, and legally. Our job is to cut through that complexity and provide clients with a clear path forward to protect their families, finances, and futures.

That same philosophy guides how we build our team. We avoid unnecessary layers, bureaucracy, or office politics. We believe a company runs best when people are trusted, respected, and empowered to do their best work, without the noise getting in the way.

If you're someone who sees complexity and instinctively looks for a better, simpler way forward, you'll fit right in here.

We offer our attorneys the opportunity to choose their own path to growth. Whether you are interested in remaining in litigation or moving into management, we have curated career paths that will meet your needs.

Medical

We offer 100% paid medical benefits for employees, including dependent coverage.

Retirement

Plan for your future with a 401(k) retirement plan and employer matching.

Insurance

We provide dental, vision, and life insurance to protect you and your family.

Time to Recharge

Enjoy paid time off, paid parental leave, and flexibility to recharge when you need it.

Melone Hatley, P.C. is an equal opportunity employer.

Melone Hatley, P.C. is a fast-growing family and estate planning law firm with offices across Virginia, Florida, South Carolina, and Texas. Named one of the 500 fastest-growing law firms in the United States and recognized by Super Lawyers, we've built our reputation on delivering compassionate, high-quality legal services and creating a workplace where talent thrives.

Our mission is simple: to be the premier law firm for individuals looking to protect what matters most - their families, their finances, and their future. We achieve this by fostering a culture rooted in transparency, integrity, and open communication. Every team member plays a vital role in delivering personalized, results-driven support to our clients, and we're proud to be known as one of the top employers in the region.

Join us and become part of a team that is redefining family and estate law with purpose, passion, and people at the center of everything we do.

Position Overview

We are looking for a driven and results-oriented Inside Sales Representative - Client Services Coordinator to join our team. This role is essential for converting incoming leads into new business opportunities while providing exceptional customer experiences. As a first point of contact for prospective clients, you will shape their initial impressions of our firm and play a vital role in our growth. This position is based in our Virginia Beach office, but remote work options are available.

Key Responsibilities：

• Generate new sales opportunities by reaching out to inbound leads via phone calls and follow-up emails.
• Use active listening and effective interviewing techniques to identify and understand client needs.
• Achieve and exceed sales closure goals on a quarterly basis.
• Collaborate with internal teams to build a robust sales pipeline and facilitate successful deal closures.
• Maintain accurate records in our Customer Relationship Management (CRM) system, tracking lead progress and interactions.

Qualifications and Skills：

• Minimum of 1 year of proven experience in inside sales, required.
• Proven track record of exceeding sales goals and targets.
• Strong phone presence, with the ability to make numerous phone calls per day.
• Proficiency in Microsoft Office (Teams, Word).
• Experience with Customer Relationship Management (CRM) tools such as HubSpot.
• Excellent verbal and written communication skills.
• Strong active listening, problem-solving and presentation abilities.
• Ability to manage multiple priorities and work efficiently under deadlines.
• Some college education, preferred.

Compensation：

• Base Salary: $40,000 per year
• Bonus Opportunities: Monthly and quarterly incentives
• Total Compensation Potential: $75,000 - $100,000 per year and beyond
• 100% Employer Paid Medical Benefits for Employees and Dependents
• Dental, Vision, and Life Insurance401 (k) Matching
• Paid Time Off and Holiday Pay
• Full-time position (8-hour shift)
• Monday through Friday, rotating Saturday shifts
• Remote

Melone Hatley, P.C. is an equal opportunity employer.