Inside Sales Associate - Tempe, Hybrid

W. W. Grainger; Tempe, Northern (AZ, KY); Hybrid; USD 50,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off (PTO) & holidays

401(k) with company contributions

Employee discounts

Parental leave

Job summary

W. W. Grainger, Inc.

is hiring an Inside Sales Associate to grow revenue on a book of business through strategic outbound calls and emails. You will work in a team-driven sales-center environment with a hybrid schedule after training, and you may begin remote work two days per week while on track to handle 100+ mid-size accounts in assigned industries. The role offers base pay with uncapped commissions, paid training, and a benefits package including medical/dental/vision, PTO, 401(k)

Qualifications

• HS diploma or equivalent required.
• Comfortable spending 50%+ of day on calls.
• Experience with CRM software such as Salesforce is a plus.

Responsibilities

• Achieve sales goals by maximizing customer time and outreach.
• Manage a book of business and build relationships with customers.
• Source and prioritize new opportunities through outbound calls and emails.
• Adapt communication to customer needs to provide solutions.
• Meet monthly performance metrics and close sales opportunities.

Skills

Customer communication

Outbound calls

Email outreach

CRM experience (Salesforce)

Team collaboration

Education

High school diploma or equivalent

College degree preferred

Tools

Salesforce

Job description

Select how often (in days) to receive an alert:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com .

Compensation:

This position is hourly. The anticipated base pay compensation range for this position is $18.41 to $27.64

Commission for this role is targeted at $11,750 annually, with the opportunity for uncapped earnings.

Training:

After training you will get to pick a preferred schedule with a start time of 6AM, 6:30AM, or 7AM & your hybrid schedule will start [M/F work from home, T/W/Th in office). You can choose to work from the office 5 days a week if that is your preference.

Rewards and Benefits:

• Medical, dental, vision, and life insurance coverage starts on day one of employment.
• Access to up to 50% of your paycheck based on hours worked before payday.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided (where applicable).

For additional information and details regarding Grainger’s benefits, please click on the link below:

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

As an Inside Sales Associate, you’ll participate in a 4-week paid training program, where you will learn essential selling skills, designed to set you up for success. Upon graduation from our Academy training program, you may begin our hybrid work schedule, permitting two remote workdays per week, and you will continue your training until being presented your own book of business, consisting of 100 or more mid-size customer accounts, all associated with 1-2 specific industries. This will allow you to build a knowledge base on the products, services and solutions commonly purchased by companies in your assigned industries. Led by a Manager of Inside Sales and expected to report to and meet performance expectations for daily outbound calls and monthly sales goals.

The start date for this position will be November 2, 2026.

The hybrid schedule will start once on-site training is complete.

You will work in a team-oriented sales-center environment, to establish, cultivate and build relationships with Grainger customers. Your focus will be to grow revenue on a book of business through strategic sales opportunities using Grainger’s essential selling skills, exceptional services, vast product line, and valuable technology tools. The more sales growth, the more earning potential as this role has uncapped commissions! The Grainger sales teams pride themselves on representing Grainger’s principles, and sharing best practices through collaborate and frequent sales contests, team huddles, and regular coaching sessions.

You Will:

• Achieve your sales goal by maximizing customer time and your own.
• Manage a book of business and build customer relationships to better understand their needs. and remain responsive to changing customer goals.
• Source and prioritize new sales opportunities through outbound phone calls and email.
• Adapt your communication approach by customer to best find solutions and solve their challenges.
• Meet monthly performance metrics and demonstrate perseverance to overcome customer concerns and close sales opportunities.

You Have:

• High school diploma or equivalent (college degree preferred)
• Comfort spending 50% or more of the day working with customers over the phone.
• Experience with a customer relationship management software, such as Salesforce, is a plus.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.