Inside Sales Associate (Retail Sales)

Acme Tools; Duluth (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

6 Paid Holidays

PTO starting day 1

Employee discounts

Health, dental, and vision insurance

401(k) with company match

Company-paid group life and disability

Job summary

Acme Tools in Duluth, MN is hiring an Inside Sales Associate for full-time hours. You’ll assist guests, identify needs, provide product recommendations, and process sales and invoices while representing a family-owned, community-focused retailer.

You’ll enjoy a competitive starting wage of $18–$20 per hour, access to benefits including PTO from day one, health/dental/vision insurance, and a 401(k) plan with company matching. Weekend rotation required.

Qualifications

• 1+ years of customer service experience.
• Proven communication skills, both verbally and written.
• Strong computer skills and ability to learn new software.
• Ability to work a rotating Saturday shift.

Responsibilities

• Greet and assist guests in a professional and courteous manner.
• Identify customers' needs and provide knowledgeable assistance to help select the correct tool or equipment.
• Close sales and invoice, and help load products as needed.
• Stay informed on all new and current products carried by Acme Tools.
• Answer customers' questions over the phone and in person, provide quotes, and research inventory.
• Assist customers with equipment purchases, starting procedures, and post-sale follow-up.
• Maintain a clean, organized sales floor including pricing and stocking shelves.
• Participate in store events and maintain safety standards.
• Complete related tasks as assigned.

Skills

Customer service

Communication

Computer literacy

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Duluth 210, Duluth, MN, US

Salary Range: $18.00 To $20.00 Hourly

Join the Acme Tools Team as an Inside Sales Associate in Duluth, MN!

Are you passionate about helping others discover the perfect tools for their needs? Do you enjoy tackling the challenge of sales? Do you enjoy having evenings, most weekends, and holidays off? Are you looking to be part of a respected, growing, family-owned company? If so, Acme Tools is looking for you!

We're seeking a full-time Inside Sales Associate to bring their problem-solving skills and sales expertise to our retail team. If you love connecting with people and helping them find the best tools for their projects, this is your opportunity to join a great company and make an impact!

Pay Range:$18-20/hour

Schedule: Full-time hours (40 hours/week) during our hours of operation: Monday-Friday 7am-5:30pm and Saturday 8am-5:30pm

Why Work at Acme Tools?

At Acme Tools, we believe in rewarding our team for their hard work and dedication. In this role, you'll enjoy a competitive starting wage along with a comprehensive benefits package, including:

• 6 Paid Holidays
• Generous PTO Starting from Day 1
• Employee Discounts
• Medical, Dental, and Vision Insurance Options
• Traditional and Roth 401K Plans with Company Matching
• 100% Company Paid Group Life Insurance and Short and Long-term Disability Coverage
• Flexible Spending Accounts for Medical and Dependent Care
• Accident, Cancer, and Critical Illness Insurance Options
• Voluntary Life Insurance
• A Supportive and Collaborative Work Environment where Your Contributions Matter

Your Role as an Inside Sales Associate

As an Inside Sales Associate at Acme Tools, your primary goal is to provide outstanding customer service and help our guests find the tools they need. Your job duties include:

• Greeting and assisting guests in a professional and courteous manner
• Identifying customers' needs and providing knowledgeable assistance to help select the correct tool or equipment
• Closing and invoicing sales and helping load products as needed
• Staying informed on all new and current products carried by Acme Tools
• Answering customers' questions over the phone and in-person, providing sales quotes for future purchases, and researching product and inventory
• Helping customers with equipment purchases with starting procedures and breaking-in periods and following up with them after the sale
• Maintaining a clean and organized sales floor (fronting, pricing, and stocking sales shelves for product displays and work areas, etc.)
• Participating in store events (physical inventories, sales meetings, trade shows, special sales, etc.)
• Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
• Completing related tasks as assigned

What We're Looking For:

• 1+ years of customer service experience
• Proven communication skills, both verbally and written
• Strong computer skills and the ability to learn new software
• The ability to work a rotating Saturday shift

Physical Requirements:

• Ability to lift up to 50 lbs.
• Stand and walk for extended periods of time
• Frequently bend, squat, push, pull, and reach

About Acme Tools

For over 75 years, Acme Tools has been a trusted source for tools and equipment throughout North Dakota, Minnesota, Iowa, and online. Serving contractors, woodworkers, and DIY enthusiasts, we offer top-quality tools from the best brands. As a family-owned business, we're proud to foster a culture that's employee-focused, involved in our community, and committed to growth.

Acme Tools is an equal opportunity employer.