Inside Sales Associate: Customer Care & Ops Support

National Trench Safety; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

National Trench Safety is looking for an Inside Sales Representative 1 in Miami, Florida. This role involves supporting sales operations by addressing customer inquiries, generating sales documents, and maintaining communication between customers and sales representatives. The ideal candidate will possess excellent communication and customer service skills, with a preference for experience in the construction equipment or underground safety rental industries. Reliable transportation is required, and adherence to safety regulations is critical in this position.

Qualifications

• Minimum one year of experience as an Inside Sales Rep or on a sales desk preferred.
• Experience in the construction equipment or underground safety rental industry is a plus.
• Must have reliable transportation.

Responsibilities

• Respond to all customer inquiries, orders, and complaints.
• Generate sales operations documents and distribute them.
• Assist in resolving customer complaints effectively.
• Follow up on unresolved customer issues.
• Document any complaints for resolution.

Skills

Excellent communication skills

Customer service skills

Attention to detail

Collaboration skills

Basic knowledge of Microsoft Office

Basic knowledge of Salesforce CRM

Job description

National Trench Safety is looking for an Inside Sales Representative 1 in Miami, Florida. This role involves supporting sales operations by addressing customer inquiries, generating sales documents, and maintaining communication between customers and sales representatives. The ideal candidate will possess excellent communication and customer service skills, with a preference for experience in the construction equipment or underground safety rental industries. Reliable transportation is required, and adherence to safety regulations is critical in this position.