Inside Sales Associate

U.S. Electrical Services, Inc.; Albany (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Rx coverage

Paid Parental Leave

TeleMedicine

Matching 401(k)

Company-paid Life Insurance

Short and Long Term Disability

Flexible Spending Accounts

Employee Assistance Program (EAP)

Choice of Voluntary Benefits

Job summary

A leading electrical distribution company is seeking an Inside Sales Associate in Albany, Georgia. The successful candidate will respond to customer inquiries, process orders, and support the sales team. Required qualifications include a high school diploma and at least 2 years of experience in inside sales or customer service. Expected benefits include medical coverage, paid parental leave, and a 401(k) matching plan. This position requires onsite work and offers competitive pay ranging from $21 to $31.25 per hour.

Qualifications

• Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Respond to customer inquiries and process orders via phone and email.
• Provide quotes on pricing, delivery, and payment terms.
• Support outside sales representatives by managing transactions and quotes.

Skills

Inside sales experience

Customer service skills

Proficiency in Microsoft Office

Problem-solving skills

Education

High school diploma or equivalent

Tools

Eclipse ERP

Solar ERP

Job description

Inside Sales Associate

Empower your Future at the Nation's Largest Independent Electrical Distributor!

At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry.

Lade Electric Supply, an affiliate of USESI, is looking for a motivated and enthusiastic Inside Sales Associate to join our team. This position will be located in our Albany, GA location.

Key Responsibilities

• Respond to customer inquiries and process orders via phone and email with accuracy and urgency.
• Provide quotes on pricing, delivery, and payment terms; suggest alternative products when needed.
• Support outside sales representatives by managing transactions, quotes, and order follow‑ups.
• Track open orders, backorders, and project statuses to ensure timely customer communication.
• Build strong customer relationships by offering knowledgeable and solution‑oriented service.
• Coordinate with internal teams including credit, warehouse, and counter sales as needed.
• Recommend and help implement process improvements to drive operational efficiency.

Qualifications and Skills

• High school diploma or equivalent required.
• Minimum 2 years of experience in inside sales, customer service, or electrical distribution.
• Proficiency in Microsoft Office; familiarity with Eclipse or Solar ERP is strongly preferred.
• Excellent communication, organizational, and problem‑solving skills.
• Ability to work in a fast‑paced, team‑oriented environment and manage multiple priorities.
• Comfortable with basic math and product comparisons; must be able to lift up to 25 lbs.
• Onsite work required.

Benefits

At USESI, we believe that our benefits should make a difference--to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!

• Medical, Dental, Vision, Rx coverage
• Paid Parental Leave
• TeleMedicine
• Matching 401(k)
• Company‑paid Life Insurance + (AD&D)
• Supplemental Life Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Choice of Voluntary Benefits including identity theft

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.

USESI is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, please contact the Human Resources department at [e-mail].

Location: 2601 Dawson Road, Albany, Georgia 31707, United States

Pay Range: $21-31.25 per hour