INSIDE SALES ASSOCIATE

Gresco Utility Supply Inc; Florida; On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability insurance

Retirement plans (401(k) and pension)

Educational assistance

Paid time off

Job summary

Gresco Utility Supply Inc. is hiring for an Inside Sales Associate in Wildwood, FL. This full-time role focuses on promoting inventory, building customer relationships, and handling orders to support utility customers in the Southeast.

You will engage with vendor reps and customers to determine needs, assist with pricing, and coordinate contract setup while contributing to team sales targets and service excellence.

Qualifications

• High school diploma or equivalent required; 1 year of college completed preferred.
• 1–2 years of sales or customer service experience.
• Strong computer skills in Word, Excel, and Outlook; good math and communication abilities.

Responsibilities

• Promote and sell Gresco Inventory, represented product lines, and services.
• Communicate with customers to determine current and future material needs.
• Build relationships with customer representatives to promote company philosophy and trust.
• Provide market feedback to outside sales, Sales Manager, and District Manager.
• Pursue opportunities to increase sales and gross margins.
• Enter customer orders and assist with contract setup and pricing updates.
• Review open order reports and help expedite past due orders with manufacturing.
• Support other departments and office operations as required.

Skills

Strong communication

Math skills

Computer skills

Sales experience

Customer service

Education

High school diploma or equivalent

1 year of college completed

Tools

Word

Excel

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

INSIDE SALES ASSOCIATE

Full Time Wildwood, FL, US

Ready for a new challenge?

Join a team that’s hardworking, passionate, and dedicated to making a difference. At Gresco Utility Supply, we believe in empowering our people to deliver exceptional service and expertise to the hundreds of electric utilities we serve across the Southeast.

A career with Gresco means more than just a job—it’s an opportunity to grow, collaborate, and make an impact. We value professionals who share our passion and promise of service, integrity, and commitment. Every day, our team works diligently to help our customers succeed, and we reward that dedication with a supportive, rewarding work environment.

About Gresco:

• Privately owned and headquartered in the southeastern U.S.
• Serving the utility industry for over 65 years
• Trusted partner to 100+ customers across the U.S.

Benefits you’ll enjoy:

Some of our benefits include

• medical, dental, and vision insurance
• life and disability insurance
• retirement plans (401(k) and pension plans)
• educational assistance
• paid time off (PTO)

Reporting Jobs: None

ORGANIZATION RELATIONSHIPS

Contacts Inside: Accounting department (billing and/or pricing discrepancies, warehouse personnel (quantity discrepancy, purchase order problems, receiving problems), purchasing department, product data team (updating pricing/part numbers/descriptions), projects/training assistant (spreadsheets, inventory updates, consign stock reports)

Contacts Outside: Vendor representatives (with pricing, deliveries, specifications, new products), customers (securing new orders, helping with problems or complaints, billing, delivery, or back orders), contacts made in person, by phone, e-mail, fax, or other forms of communication

ROLE AND RESPONSIBILITIES

• Promote and sell Gresco Inventory, represented product lines, and services
• Communicate with customers to determine current and future material needs.
• Build relationships with all customer representatives that will promote the company philosophy and create trust.
• Provide market feedback to outside sales, Sales Manager, and the District Manager.
• Pursue opportunities to increase sales and gross margins.
• Promote and sell new products.
• Assist all departments as needed.
• Assist with any and all office operations and functions as required.
• Attend training schools as required to further develop skills and product knowledge.
• Enter customer orders.
• Contract set-up (part numbers, initial orders and stocking notes).
• Review pricing increases for contract items – assist Account Manager on getting contract prices updated.
• Review open order reports.
• Help expedite open past due orders and back orders with manufacturing.
• Keep track of account status and help assist in resolving any past due invoice issues.
• Responsible for escalating any complex issues to appropriate Account Manager for resolution.

NATURE AND SCOPE

Thorough product and pricing knowledge is necessary for providing quotes and blanket bids to customers. Energetic personality, ability to work with all people whether outside the organization or within. Dedicated to the company with the ability to make decisions. Ability to handle multiple projects at one time is required. Be able to recognize mistakes, correct them and learn from them.

REQUIRED KNOWLEDGE AND EXPERIENCE

REQUIRED (MINIMUM REQUIRED EDUCATION and JOB-RELATED KNOWLEDGE)

• High school diploma or equivalent and 1 year of college completed
• 1-2 years of sales or customer service experience
• Strong computer skills in Word, Excel, and Outlook
• Strong math skills and effective communication skills

PREFERRED

• B.S. in business
• 5 years of general business experience with 3 years’ sales experience

WORKING CONDITIONS

Normal office conditions. Moderate to high levels of stress due to deadlines and last-minute calls. High level of accuracy required. Must be able to lift 15 pounds at times. Occasional outside travel as a Gresco representative. Working hours are 8:00a.m. to 5:00p.m., Monday through Friday with one hour for lunch. May be subject to being on call for the department as required.

Gresco Utility Supply, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Drug-free/smoke-free workplace. Applicants will be required to submit to pre-employment drug testing as a condition of employment. Employees will be required to submit to post-accident, random, and reasonable suspicion drug testing as a condition of continued employment.