Inside Sales Assistant

Southwest Economic Solutions; Weirton, Northern (WV, KY); On-site; USD 55,000 - 85,000; Full time

Job summary

Southwest Economic Solutions in Weirton, WV is seeking a Sales Support & Analytics professional to assist outside sales reps, support pricing strategies, and coordinate with Nolwood pricing functions.

You will generate reports, maintain dashboards, manage CRM data, and collaborate with sales leadership on territory planning, lead generation, and growth initiatives, while ensuring accurate pricing and contract pricing structures.

Qualifications

• Bachelor’s degree preferred in Business, Chemistry, or related field.
• 2–5 years of experience in sales support, analytics, pricing, or commercial operations.
• Experience with ERP/CRM systems (Infor, SAP, NetSuite, Salesforce).

Responsibilities

• Support outside sales reps with account setup and opportunity tracking.
• Follow up on leads for sales development.
• Assist pricing strategies and manage contract pricing with Nolwood 02.
• Collaborate on territory planning and growth initiatives.
• Prepare materials for meetings and customer presentations.
• Maintain CRM/ERP data and support pipeline tracking.

Skills

Analytical skills

Excel skills

Communication skills

Attention to detail

Prioritization

Education

Bachelor’s degree preferred

Tools

Infor ERP

SAP

NetSuite

Salesforce

Job description

• Support outside sales representatives with account setup, opportunity tracking, and market intelligence/competitive data
• Follow up on internal and external leads for sales development
• Assist in developing pricing strategies and managing contract pricing structures in collaboration with M3 customer master/Nolwood 02 pricing
• Collaborate with sales leadership on territory planning, lead generation and growth initiatives
• Prepare materials for sales meetings, customer presentations, and business reviews
• Work with vendors to provide samples and product literature to the sales team
• Develop and manage pricing models aligned with company margin goals utilizing Nolwood 02-Pricing for mass quote updates
• Support bid preparation and large account pricing strategies for municipalities

Business Analytics & Reporting

• Generate and analyze sales reports, forecasts, and KPIs as needed by sales and branch management
• Track sales performance versus targets and identify trends or gaps
• Maintain dashboards and reporting tools to support decision-making

Technical & Product Support

• Provide internal support on chemical products, applications, and specifications by corresponding with the Nolwood TechServ team
• Assist sales team with product selection guidance and technical documentation by corresponding with the Nolwood Tech Serv team
• Support compliance efforts related to product data, regulatory requirements, and safety information in correlation with the Nolwood EHS/compliance team (ie…bleach/sodium hypochlorite surveys, DEA, COI requirements)

Administrative & CRM Management

• Maintain accurate sales data, pricing structures, and account information in CRM/ERP systems in correlation with Nolwood 02-pricing and sales management
• Support pipeline tracking, opportunity management, and sales forecasting tools
• Assist with documentation for contracts, agreements, and supplier programs, TDS/SDS, COA’s etc

Qualifications

Education & Experience

• Bachelor’s degree preferred (Business, Chemistry, or related field); equivalent experience considered
• 2–5 years of experience in sales support, analytics, pricing, or commercial operations, preferably in chemical or industrial distribution
• Experience working with ERP/CRM systems (e.g., Infor, SAP, NetSuite, Salesforce)
• Strong analytical and problem-solving skills
• Advanced Excel skills and experience with data analysis tools
• Excellent communication and collaboration abilities
• High attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Basic understanding of chemical products and market dynamics (preferred)
• Office-based in the Nolwood Weirton facility, highly collaborative role
• Frequent interaction with internal teams including sales, procurement, and leadership
• Exposure to market analytics, pricing strategy, and supplier coordination

Key Performance Indicators (KPIs)

• Pricing accuracy and margin performance
• Reporting timeliness and data integrity
• Contribution to sales growth initiatives
• Effectiveness of pricing strategies and market insights

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Equal Opportunity Employer
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