Inside Sales & Appointments Pro — Warm Leads + Commission

Joyce Windows, Sunrooms & Baths; Berea (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) match

Employee discounts

Referral bonus

Job summary

Joyce Factory Direct in Berea, OH is hiring an Inside Sales & Appointment Specialist to convert warm homeowner inquiries into qualified in-home appointments. You’ll join a fast-paced call center environment and drive earnings through hourly pay plus commission, with weekend shifts required.

Expect a base of $17–$18/hour depending on shift, plus performance bonuses and an overall earning potential of $25–$30/hour. Join a long‑standing, family‑owned home remodeling company.

Qualifications

• Experience in customer service or high-volume call environments is preferred.
• Strong verbal communication and active listening skills.
• Energetic, outgoing personality with a competitive, goals-driven mindset.
• Reliable transportation to and from work and weekend availability.

Responsibilities

• Connect daily with warm leads who have already requested information
• Bring energy and confidence to every customer conversation
• Build excitement around the value of Joyce products and services
• Ask the right questions to understand needs and identify strong opportunities
• Turn strong conversations into quality in-home consultation appointments
• Keep the momentum going with timely confirmation and follow-up
• Handle inbound calls and customer inquiries with confidence and accuracy
• Accurately document call activity and outcomes in internal systems
• Meet or exceed daily and weekly activity and appointment-setting goals

Skills

Customer service

Communication

Active listening

Sales mindset

Time management

Job description

Joyce Factory Direct in Berea, OH is hiring an Inside Sales & Appointment Specialist to convert warm homeowner inquiries into qualified in-home appointments. You’ll join a fast-paced call center environment and drive earnings through hourly pay plus commission, with weekend shifts required.

Expect a base of $17–$18/hour depending on shift, plus performance bonuses and an overall earning potential of $25–$30/hour. Join a long‑standing, family‑owned home remodeling company.