Inside Sales (Aerospace & Defense)

TGG Accounting; Pittsburgh (Allegheny County); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical plans (PPO/EPO)

Dental & Vision insurance

401(k) with company match

Paid time off & holidays

Job summary

TGG Accounting in Pittsburgh, PA seeks a Customer Service/Account Manager to own an established portfolio in the aerospace and defense sector. This is a 100% onsite role with no cold calling, focusing on existing accounts and strengthening key relationships.

You will manage orders end-to-end, collaborate with engineering and operations, and utilize HubSpot CRM and ERP systems. Expect a structured ramp‑up with mentorship in a seasoned manufacturing environment.

Qualifications

• Bachelor's degree required.
• Track record in customer service, account management, inside sales, or manufacturing support.
• Stable work history; no job hopping.

Responsibilities

• Serve as the primary contact for a portfolio of aerospace & defense accounts.
• Manage orders end-to-end from inquiry to delivery.
• Build long-term relationships and provide proactive support.
• Collaborate with engineering and operations on customized solutions.
• Analyze customer specs, drawings, and project requirements.
• Negotiate pricing, blanket orders, and timelines.
• Maintain account activity in HubSpot CRM and ERP systems.
• Identify and grow opportunities within owned accounts.

Skills

Customer service

Account management

Inside sales

Client success

Technical sales

Manufacturing support

Education

Bachelor's degree

Tools

HubSpot CRM

ERP systems

Job description

Customer Service/Account Manager -No Cold Calling- All Established Accounts

On Site in Pittsburgh, PA (Swissvale, PA)

Customer Service/Account Manager - Aerospace & Defense | Pittsburgh, PA | 100% Onsite

Our client, a well-established manufacturer supplying mission-critical components to the aerospace & defense industry — alongside energy, lighting, and industrial markets — is looking for a driven Account Manager to step into a warm portfolio and grow it, not build it from zero.

If you've spent the last few years in B2B or manufacturing sales and you're ready to trade prospecting grind for real ownership of established relationships on high-stakes aerospace & defense programs, this is your next move.

Why This Role Stands Out:

• Step directly into account relationships — work on programs where precision and reliability actually matter
• 3–5 established customer accounts already assigned to you. No cold calling, no pipeline-building from scratch
• Work alongside a tenured team with decades of aerospace & defense manufacturing experience who'll help you learn the ropes
• Tight-knit, team-oriented culture where your work is visible and valued
• Broader exposure to energy and industrial customers too, on complex custom projects
• Structured 12-month ramp‑up with hands‑on mentorship and training

What You'll Own:

• Serve as the primary point of contact for a portfolio of customer accounts, including aerospace & defense clients
• Manage orders and projects end‑to‑end, from inquiry through production and delivery
• Build long‑term customer relationships and deliver a level of support that keeps them coming back
• Partner directly with engineering and operations to shape customized solutions for demanding technical specs
• Dig into customer specs, drawings, and project requirements
• Negotiate pricing, blanket orders, and timelines
• Keep account activity sharp in HubSpot CRM and ERP systems
• Spot and act on opportunities to grow the accounts you own

Requirements:

• Bachelor's degree
• A track record in customer service, account management, inside sales, client success, technical sales, or manufacturing support
• Stable work history and tenure - no job hopping

Compensation & Benefits:

• Full‑time, direct‑hire, salary position $65-75k/yr depending on experience
• PPO and EPO medical plans, plus dental and vision coverage
• Company covers 75% of healthcare premiums!
• 401(k) with 50% company match on the first 6% contributed
• PTO, sick time, and 10 paid holidays

Why Join?

This is a launchpad into one of the most respected industries in manufacturing. With a strong promote‑from‑within culture and leadership genuinely invested in developing talent, you'll get real ownership of aerospace & defense accounts, technical exposure, and a clear runway toward sales leadership.