Inside Sales Account Manager (Luxury Account Specialist) - Remote

The RealReal; San Francisco (CA); Remote; Full time

Job summary

A leading company in the luxury resale market seeks an Inside Sales Account Manager. This remote role focuses on driving repeat business by engaging existing clients and leveraging strong relationships. Ideal candidates are self-motivated sales professionals with a passion for luxury goods. You will connect with clients, follow up on leads, and provide exceptional service while achieving sales targets. Competitive compensation includes base pay plus uncapped commission, with opportunities for bonuses and benefits.

Benefits

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid parental leave

18 Paid Time Off (PTO) Days + 10 Paid Holidays

Annual Elite Club Trip for top performers

Monthly sales competitions

Qualifications

• Minimum 1 year of proven success in a quota-carrying, direct sales environment.
• Ability to quickly build rapport and establish trust and credibility with clients.

Responsibilities

• Connect with established clients to re-engage and drive consignment activity.
• Follow up on leads generated by marketing team.
• Provide an outstanding client experience.

Skills

Communication

Self-motivation

Attention to detail

Adaptability

Tools

SalesForce

G-Suite

CRM

Job description

Inside Sales Account Manager (Luxury Account Specialist) - Remote

Join to apply for the Inside Sales Account Manager (Luxury Account Specialist) - Remote role at The RealReal.

About The Role
Our team is growing at The RealReal, and we’re seeking experienced salespeople to help drive repeat consignment business. The Luxury Account Specialist drives repeat business by acquiring consigned items from our existing clients within an assigned territory. If you’re customer-obsessed and self-motivated to “win” in a fully-remote, quota-driven sales environment, this could be the perfect fit!

Eligible work locations: AL, CT, DC, FL, GA, IL, IN, KY, LA, MA, MD, ME, MI, MN, MO, NC, NE, NH, NJ, NY, OH, OK, PA, RI, SC, TN, TX, VA, WV, AZ, CA, CO, HI, ID, IL, NM, NV, OR, TX, UT, WA

What You Get To Do Every Day

• Connect with established clients to re-engage and drive consignment activity
• Follow up on leads generated by marketing team
• Leverage strong client relationships to gain referrals for new business
• Outreach daily to existing clients
• Provide an outstanding client experience
• Review contract with clients
• Set pricing expectations through deep knowledge of luxury, while utilizing internal tools and resources

Minimum Requirements

• Minimum 1 year of proven success in a quota-carrying, direct sales environment
• Ability to quickly build rapport and establish trust and credibility with clients
• Proficiency and comfort using software such as G-Suite, Email, SalesForce, CRM
• Ability to commit to full-time hours (40 hours/week)
• Self-motivation and drive to achieve results
• Excellent verbal and written communication skills
• Exceptional attention to detail and organization skills
• A solutions-focused mentality with a growth mindset
• Adaptability and openness to change
• Professional appearance and demeanor

Preferred Requirements

• Previous experience selling luxury goods and/or services
• Ability to discuss and advise customers on fashion trends and luxury market developments

Compensation, Benefits, + Perks

• $24-26/hr base pay PLUS uncapped commission
• $1,000/month commission (at target) - top performers earning over $2,000+/month
• Annual Elite Club Trip for top performers
• Monthly sales competitions (cash, prizes, site credit, stock)
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 18 Paid Time Off (PTO) Days + 10 Paid Holidays

The expected hourly rate for this role is $24-$26. Salary considers factors like location, skills, experience, market demands, and internal parity. Compensation may include bonus programs, incentive pay, and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. We authenticate items through experts, AI, and machine learning, providing a safe platform for buying and selling luxury items. We handle all logistics, from authentication to shipping, supporting the circular economy.

We are committed to an inclusive workplace and provide equal employment opportunities regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, or veteran status. Reasonable accommodations are available for individuals with disabilities.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales, Business Development, Customer Service