Inside Sales & Account Growth Specialist

Element Materials Technology; Flint (MI); On-site; USD 55,000 - 90,000; Full time

Job summary

Element Materials Technology in Flint is seeking a Business Development Associate to grow within assigned accounts and establish strong client relationships. You will partner with the sales team, handle inbound/outbound activity, and drive opportunities from qualification to proposal stages.

The role emphasizes relationship-building, customer focus, and an entrepreneurial mindset, with occasional travel and adherence to corporate policies. This is an on-site position in Michigan.

Qualifications

• Approximately 3 years of Business Development, Sales or Account Management experience.
• Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications.
• Ability to write routine reports and correspondence and speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry.
• Ability to solve practical customer problems and interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form.
• A valid driver’s licence, with an acceptable driving record under Element’s policy.
• Experience in interpreting testing procedures and requirements desired.
• Proficiency in Microsoft Applications (Word, Excel)
• Availability, flexibility, and maturity to represent the company at a broad range of events / projects in the community, with customers and within the company.
• Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities.
• Well-developed oral and written communication skills to meet a variety of communication needs.
• Good interpersonal skills that foster open upward and downward communication built on mutual respect.
• Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions.
• Some overnight travel may be required.

Responsibilities

• Establish and proactively maintain a strong professional relationship with key decision makers and influencers within assigned accounts.
• Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element
• Identify opportunities early in the sales cycle to ensure maximum share of wallet for Element
• Qualify opportunities with assistance of inbound team / specialists
• Manage relationships and utilize technical support to assist in Sales
• Follow up in a timely manner on quotations for the assigned customer base
• Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
• Actively participate in regular pipeline reviews, ensuring all CRM records are up to date and critical success factors are identified for key opportunities
• Achieve sales goals by converting and penetrating accounts
• Build and maintain a working knowledge of Element’s service offerings; participate in training/coaching opportunities
• Ensure compliance with all Element policies including but not limited to terms and conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
• Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance

Tools

Microsoft Office

Job description

Element Materials Technology in Flint is seeking a Business Development Associate to grow within assigned accounts and establish strong client relationships. You will partner with the sales team, handle inbound/outbound activity, and drive opportunities from qualification to proposal stages.

The role emphasizes relationship-building, customer focus, and an entrepreneurial mindset, with occasional travel and adherence to corporate policies. This is an on-site position in Michigan.