Inside Sales Account Executive

IT Solutions; Kansas City (MO); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Paid holidays & PTO

401K with match

Stock Appreciation Rights

Life insurance & disability

Job summary

IT Solutions, a fast-growing Managed Service Provider, seeks an Inside Sales Representative to generate quality leads and set first-time appointments (FTAs). You will support sales goals by identifying qualified opportunities, collaborating with Outside Account Executives, and ensuring clean handoffs of FTAs.

The role requires high energy, clear communication, and a passion for prospecting to drive pipeline growth.

Qualifications

• Bachelor’s degree or equivalent professional experience (Nice to have).
• Experience in sales and CRM tools.
• Strong communication and interpersonal skills.
• Must be local to an IT Solutions office location unless remote

Responsibilities

• Actively sourcing new sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Creating a sales pipeline reflecting prospects in the purchase process.
• Following up on inquiries via website chats, emails, and inbound calls.
• Setting up virtual and in-person meetings between prospects and Outside Sales Representatives.

Skills

Cold-calling & email outreach

Prospecting

Communication skills

Time management

Education

Bachelor’s degree in related discipline or equivalent (Nice to have)

Tools

CRM software

Microsoft Office

Job description

Job Summary:

Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and SSurrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.

Job Summary:

The Inside Sales Representative is responsible for generating quality leads by generating qualified first time appointments (FTAs) as well as following up on Marketing Qualified Leads (MQLs). The Inside Sales Representative directly supports the achievement of sales goals by discovering and identifying qualified opportunities by setting FTAs and collaborating with Outside Account Executives to ensure a clean handoff of the FTAs. Other responsibilities include following all processes in the CRM and ensuring data accuracy and partnering with marketing in identifying event opportunities in alignment with sales strategy and organizing/attending events to network and generate leads. The role requires high energy, clear and concise communication, a passion for prospecting, customer service skills, and the ability to overcome objections in order to set a FTA.

Requirements:

About ITS:

Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and SSurrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.

Job Summary:

The Inside Sales Representative is responsible for generating quality leads by generating qualified first time appointments (FTAs) as well as following up on Marketing Qualified Leads (MQLs). The Inside Sales Representative directly supports the achievement of sales goals by discovering and identifying qualified opportunities by setting FTAs and collaborating with Outside Account Executives to ensure a clean handoff of the FTAs. Other responsibilities include following all processes in the CRM and ensuring data accuracy and partnering with marketing in identifying event opportunities in alignment with sales strategy and organizing/attending events to network and generate leads. The role requires high energy, clear and concise communication, a passion for prospecting, customer service skills, and the ability to overcome objections in order to set a FTA.

Responsibilities:

• Actively sourcing new sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls.
• Setting up virtual and in person for face-to-face meetings between potential customers and Outside Sales Representatives.

Knowledge, Skills, and Abilities:

• Strong oral and written communication skills
• Effective time management and multi-tasking skills
• Maintains the ability to stay organized and be detail-oriented
• Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence
• Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment
• Excellent negotiation and consultative sales skills.

Experience:

• Bachelor’s degree in a related discipline or equivalence of professional work (Nice to have)
• Proficiency in all Microsoft Office applications and customer relationship management (CRM) software
• Proven sales experience
• Must be local to an IT Solutions Office Location unless position is remote

Certificates, Licenses, Registrations:

• None

Compensation Package:

ITS offers a full benefits package, including:

• Rich Medical and prescription plans
• Dental & Vision
• Paid Holidays and Flexible Paid Time Off
• 401K/401K Roth with Safe Harbor matching
• Stock Appreciation Rights
• Company-paid life insurance, long-term and short-term disability insurance
• Company-paid mental health support & financial wellness services
• FSA for medical and dependent care
• HSA option with compatible medical plan
• Company-paid training, materials, and exams

IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.