Inside Sales - A E Petsche

Arrow Electronics; Peabody (MA); Hybrid; USD 53,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with matching

Disability insurance

HSA/HRA options

Paid Time Off

Tuition Reimbursement

Reinstatement return eligible

Growth opportunities

Discounted RTD Passes

On-site Café

24/7 On-site Gym

Bike racks

Job summary

Arrow Electronics is seeking an Inside Sales Representative for the AEP Petsche unit in the US. The role focuses on day-to-day sales support, customer service, and coordinating with vendor programs to move opportunities through the sales cycle.

Ideal candidates have 2-3 years in related roles and strong communication skills for phone and email. The job offers a hybrid work arrangement with in-office and remote days, plus competitive benefits.

Qualifications

• 2-3 years related experience and/or training (inside sales, account management, material planning, buying or program management).
• Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or employees of organization.
• Communicate ideas and information in a concise, logical way.
• Listen attentively and confirm the message presented.
• Communicate effectively via phone and email.
• Deliver sensitive communications with appropriate level of tact and diplomacy.

Responsibilities

• Customer Opportunity Support: Leverages AE Petsche and vendor programs and promotions to progress a transaction through the sales cycle.
• Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes.
• Problem Resolution: Works with appropriate vendor contacts and internal departments to solve pre-sales and post-sales problems.
• Opportunity tracking and Forecasting: Develops opportunities and increases sales via consultative interaction with customers to achieve or exceed sales and margin quota.

Skills

Verbal communication

Written communication

Customer service

Sales support

Problem solving

Job description

Position:

Inside Sales - A E Petsche

Job Description:

As an Inside Sales Representative, you will be responsible for the day-to-day sales support and customer service activities for assigned accounts. Assists in determining and understanding customers’ requirements for Arrow AEP product offerings and services.

What You Will Be Doing:

• Customer Opportunity Support: Leverages AE Petsche and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc) to address issues.


• Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes. Prepare orders, from quote work if applicable, for submission based on receipt of the customers’ purchase orders ensuring that all required information for accurate processing is included.


• Problem Resolution: Works with appropriate vendor contacts and internal departments to solve pre-sales and post-sales problems – End User records, programs, RMA's, maintenance contract additions and removals, invoicing, credit, shipping issues, etc. Escalates issues when appropriate to management.


• Opportunity tracking and Forecasting: Develops opportunities and effectively increases sales by consultative interaction with customers in order to achieve or exceed sales and margin quota. Able to communicate information on all significant opportunities. Responsible for consolidating, entering and validating end user opportunities for their assigned resellers. Responsible for updating sales cycle progress. Uses the opportunity information and is responsible for providing a timely, accurate forecast to manager.

What We Are Looking For:

• 2-3 years related experience and/or training (inside sales, account management, material planning, buying or program management).


• Ability to: write routine reports and correspondence.


• Speak effectively before groups of customers or employees of organization.


• Communicate ideas and information in a concise, logical way.


• Listen attentively and confirm the message presented.


• Communicate effectively via phone and email.


• Deliver sensitive communications with appropriate level of tact and diplomacy.

This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).

Work Arrangement:

Hybrid: 3 days in office/2 days work from home

What's In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance


• 401k, with matching contributions


• Short-Term/Long-Term disability insurance


• Health Savings Account (HSA)/ Health Reimbursement Account (HRA) options


• Paid Time Off (including sick, holiday, vacation, etc.)


• Tuition Reimbursement


• Reinstatement return eligible


• Growith opportunities


• Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)


• On-site Café with Catering Option for Busy Lifestyles


• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!


• Bike racks


• And more!

Annual Hiring Range/Hourly Rate:

$25.49 - $31.16

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:

US-TX-Texas (Remote Employees)-Central Time Zone

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.

Time Type:

Full time

Job Category:

Sales

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) (https://cdn.phenompeople.com/CareerConnectResources/ARELUS/documents/EqualEmploymentOpportunityPolicy_UnitedStates_2024-1713302215740.pdf)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.