Inside Sales - A E Petsche

Arrow Electronics; Irvine (CA); Hybrid; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

401k with company match

Paid Time Off

Tuition Reimbursement

On-site gym

Job summary

Arrow Electronics in Denver, CO is seeking an Inside Sales Representative to handle day-to-day sales support and customer service for assigned accounts. You will leverage AE Petsche and vendor programs to progress transactions, prepare quotes and orders, and address pre- and post-sales issues to keep customers satisfied.

The role emphasizes opportunity development, accurate forecasting, and collaboration with cross-functional teams.

Qualifications

• 2-3 years related experience in inside sales or account management.
• Ability to write routine reports and correspondence.
• Speak effectively before groups and communicate clearly.

Responsibilities

• Support sales cycles and process vendor pricing programs.
• Prepare quotes and finalize orders from customer PO.
• Resolve pre- and post-sales issues with vendor contacts and internal teams.
• Develop opportunities and provide accurate forecast updates.

Skills

Customer service

Sales support

Communication

Phone and email communication

Job description

Job Description

As an Inside Sales Representative, you will be responsible for the day-to-day sales support and customer service activities for assigned accounts. Assists in determining and understanding customers’ requirements for Arrow AEP product offerings and services.

Position

Inside Sales - A E Petsche

Job Description

As an Inside Sales Representative, you will be responsible for the day-to-day sales support and customer service activities for assigned accounts. Assists in determining and understanding customers’ requirements for Arrow AEP product offerings and services.

What You Will Be Doing

• Customer Opportunity Support: Leverages AE Petsche and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc) to address issues.
• Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes. Prepare orders, from quote work if applicable, for submission based on receipt of the customers’ purchase orders ensuring that all required information for accurate processing is included.
• Problem Resolution: Works with appropriate vendor contacts and internal departments to solve pre-sales and post-sales problems – End User records, programs, RMA's, maintenance contract additions and removals, invoicing, credit, shipping issues, etc. Escalates issues when appropriate to management. .
• Opportunity tracking and Forecasting: Develops opportunities and effectively increases sales by consultative interaction with customers in order to achieve or exceed sales and margin quota. Able to communicate information on all significant opportunities. Responsible for consolidating, entering and validating end user opportunities for their assigned resellers. Responsible for updating sales cycle progress. Uses the opportunity information and is responsible for providing a timely, accurate forecast to manager.

What We Are Looking For

• 2-3 years related experience and/or training (inside sales, account management, material planning, buying or program management).
• Ability to:
• write routine reports and correspondence.
• Speak effectively before groups of customers or employees of organization.
• Communicate ideas and information in a concise, logical way.
• Listen attentively and confirm the message presented.
• Communicate effectively via phone and email.
• Deliver sensitive communications with appropriate level of tact and diplomacy.

This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).

Work Arrangement

Hybrid: 3 days in office/2 days work from home

What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance
• 401k, with matching contributions
• Short-Term/Long-Term disability insurance
• Health Savings Account (HSA)/ Health Reimbursement Account (HRA) options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Reinstatement return eligible
• Growith opportunities
• Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
• On-site Café with Catering Option for Busy Lifestyles
• 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
• Bike racks
• And more!

Annual Hiring Range/Hourly Rate

$25.49 - $31.16

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location

US-CO-Denver, Colorado (Panorama Arrow Building)

Time Type

Full time

Job Category

Sales

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.