Inside Sales

Whitecap; Waukesha (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

White Cap is seeking an attentive Order Entry Associate to deliver dependable service across multiple channels. You will enter orders, quote basic pricing, and process secure payments while maintaining accuracy and customer focus.

In a collaborative, on-site environment, you’ll identify stock products, suggest alternatives, and help keep margins within pricing guidelines, supporting teammates to meet service commitments with professionalism.

Qualifications

• HS Diploma or GED strongly preferred.
• Basic computer proficiency required.
• Attention to detail and accuracy in transactional tasks.
• Clear communication with customers and associates.

Responsibilities

• Processes orders across phone, email, text, and counter accurately and promptly.
• Handles payments securely via credit card, check, and cash.
• Identifies stock products and recommends alternatives.
• Maintains margins within pricing guidelines.
• Coordinates with team members to meet service commitments.

Skills

Basic computer proficiency

Attention to detail

Clear communication

Product knowledge basics

Teamwork and dependability

Education

HS Diploma or GED

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling.

Major Tasks, Responsibilities And Key Accountabilities

• Processes orders across multiple channels, including phone, email, text, and counter, accurately and promptly
• Handles payments securely, including credit card, check, and cash transactions.
• Identifies stock products and recommends comparable alternatives.
• Maintains margin goals within established pricing guidelines.
• Coordinates with team members to ensure service commitments are met.

Nature and Scope

• Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
• Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
• None.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education And Experience

• HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications

• Basic computer proficiency.
• Strong attention to detail and accuracy in transactional tasks.
• Ability to communicate clearly and professionally with customers and associates.
• Basic understanding of product categories and pricing guidelines.
• Demonstrates teamwork and dependability in a fast-paced environment.

Functional Area

Sales

Work Type

On-Site

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affiliation Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.