Inside Sales

Midwest Valve Services, LLC; Schaumburg (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Generous paid time off

401K with 6% company match

Employee Stock Ownership Plan (ESOP)

Excellent health & wellness benefits

Student debt & tuition reimbursement

Job summary

Midwest Valve Services, LLC is seeking a motivated Inside Sales representative to join our customer-focused team in Schaumburg, Illinois. The ideal candidate will provide technical guidance during the sales process and ensure our products meet customer needs, all while developing strong customer relationships.

This role offers a salary range of $55,000 to $65,000, with bonus potential. Benefits include generous paid time off, 401K with company match, and excellent health benefits.

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• Previous experience developing industrial quotations.
• Strong mechanical understanding and ability to interpret mechanical drawings.

Responsibilities

• Provide technical guidance to the sales team and customers.
• Create accurate quotes, proposals, and technical documentation.
• Engage with customers to address their technical inquiries.

Skills

Mechanical aptitude

Excellent presentation skills

Strong verbal & written communication

Experience with CRM software

Education

Bachelor's degree preferred

High school diploma with equivalent experience

Tools

Salesforce

Job description

Midwest Valve Services, a Novaspect Company, is currently offering an opportunity to join our fast paced, customer oriented Inside Sales team. The successful candidate will assist in all stages of the sales cycle.

Inside Sales Essential Duties and Responsibilities

• Provide technical guidance to the sales team and customers throughout the sales process, with a strong focus on mechanical aptitude and understanding of valve construction
• Understand customer requirements and recommend appropriate solutions
• Develop a general understanding of our products or services, including their mechanical specifications, features, and benefits
• Create accurate quotes, proposals, and technical documentation for customers, ensuring alignment with their needs and requests
• Engage with customers via phone, email, and online meetings to address their technical inquiries, offering pre‑sales and post‑sales product support
• Build strong relationships with customers to foster long‑term partnerships
• Work closely with internal teams, including other business unit inside sales groups, outside sales, inventory planning, and customer support, to coordinate activities and ensure a seamless customer experience
• Provide feedback to principal vendors based on customer requirements and insights
• Stay updated on product enhancements and new releases, and ensure that sales team members are equipped with the latest information

Inside Sales Education and/or Experience

• Bachelor's degree preferred. Associate’s degree or high school diploma with equivalent work experience required
• Previous experience developing industrial quotations and job estimates, with a focus on mechanical aptitude
• Strong mechanical understanding and the ability to interpret mechanical drawings and specifications
• Excellent presentation, verbal, and written skills and experience
• Experience with CRM software (e.g., Salesforce) and other sales productivity tools is a plus

Inside Sales Additional Requirements

• Mechanical aptitude and ability to develop working knowledge of Novaspect products in valve process applications
• Ability to manage time well and handle multiple priorities maintaining a positive attitude and composure
• Quickly embraces, learns and applies new technology and/or procedures
• Excellent interpersonal, verbal & written communication skills
• Proven ability to build and support teamwork
• Highly accountable and internally motivated by challenges

Inside Sales Physical Requirements

Ability to work extended hours on a computer

Inside Sales Pay

Base Salary: $55,000 - $65,000. Bonus Potential: 5%.

The final offer will be based on several factors, including, but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in the position.

Inside Sales Benefits

• Generous paid time off; starting at 15 vacation days, 10 holidays, and 10 days of Paid Sick & Safety Time (PSST)
• 401K with 6% company match
• Employee Stock Ownership Plan (ESOP)
• Excellent health & wellness benefits
• Student debt & tuition reimbursement

Who We Are

Novaspect, Inc., is an employee‑owned company that engineers, sells, and services industrial process controls. Our Core Purpose is to improve our customer’s performance through the innovative application of technology. We are passionate about creating effective processes and building customer relationships. We position ourselves to attract the best talent, and ensure we are delivering local services with proven technologies. Novaspect seeks to increase the success and sustainability of our customers’ operations and our local communities. We do this by providing best‑in‑class industrial automation solutions. As a 100% employee‑owned ESOP company, we are also looking for folks who share our desire to have a positive impact on customers and their communities, and with a personal investment in successful results.