Inside Sales

Power Systems West Llc; Fife (WA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

401k plan

Paid holidays

PTO

Job summary

Power Systems West seeks an Inside Sales professional to support Industrial, Residential and power generation product lines. Key tasks include processing orders, CRM management, proposals, and coordination with Outside Sales. Excellent customer service and accurate data handling are essential.

The role requires proficiency with Microsoft Office, CRM systems, and product data retrieval. High school diploma or GED is required; opportunity for career growth with comprehensive benefits.

Qualifications

• High School Diploma or GED required; an associate or bachelor’s degree preferred.
• 1–3 years related experience or equivalent education.
• Excellent written and verbal communication skills.
• Strong time management and organization abilities.

Responsibilities

• Process sales from start to finish and invoice customers.
• Manage ordering and receiving of equipment and accessories.
• Provide data sheets and product information to customers.
• Collaborate with Outside Sales to provide sales support.
• Create and maintain project files and manage AR aging reports.
• Handle orders and quotations by phone or email as needed.
• Update CRM and maintain accurate customer records.

Skills

Time management

Organization

Verbal communication

Written communication

Customer service

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Tools

Microsoft Office Suite

CRM

Kohler online websites

Job description

Power Systems West maintains a strong culture of team collaboration that is foundationally built on our Core Values and Guiding Principles. We never cut corners on Safety and put Integrity first always. We are looking for team members to embody these principles and want to invest in their own future by growing with us.Power Systems West prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully complete a DMV check, drug screening, and background check. We would like to thank candidates who submit their interest for this position. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.Power Systems West has sold and serviced small engines and generators throughout the Western United States since 1955 through five locations and a network of more than 500 dealers. Power Systems West locations include Portland, Oregon, Boise, Idaho, Seattle, Washington, Salt Lake City, Utah, and Denver Colorado. All locations offer 24/7 emergency service for power failures and unplanned outages.Power Systems West has a full-time position available for an Inside Sales member who responsible for sales and support of Industrial, Residential and power generation product lines, accessories, and other related products. This position will be responsible for a variety of different tasks including; administrative duties, CRM management, preparation of proposals assistance, application assistance and project management. While working on the Inside Sales team, providing excellent customer service is an extremely important and crucial task.Responsibilities include:Process sales in the Priority from beginning to end, working to invoice both new and current customers.Managing the ordering and receiving of necessary and equipment and accessories.Providing necessary information to customers, whether it be spec sheets, product data, and any other required types of data.Work closely with the Outside Sales team to provide any needed sales support. Act as a backup when needed for calls.Create and maintain project files, both hard and electronic.Complete credit requests and shipping notifications.Complete periodic reviews of open document reports and Accounts Receivable aging reports.Process orders and quotations via phone or email – depending on what the preferred method is from different types of customers.Assist in any proposals, forecasting, and other assigned reporting.Contact current and potential new clients to obtain any missing information or answer any inquiries that may be asked.Confirm data accuracy in orders in invoices.Maintain and update sales and customer records as changes may be needed in the CRM.Work as a liaison with the logistics department to ensure all deliveries are completed in a timely manner.Troubleshoot and solve any issues with changes in time of delivery on orders.Communicate important feedback from customers, both internally and externally.Ensure that all target sales are met and report any possible deviations.Check public bid sites for opportunities and download needed specs or plans.Other tasks as assigned.Compensation and Benefits:Salary range for this position is $60,000-$70,000 annually.In addition this position receives commission pay and a quarterly sales bonus.Opportunity for a discretionary year end bonus.In addition to significant career growth opportunities, full-time employees enjoy a competitive pay rate, paid holidays and PTO; Medical, Dental, Vision, Life Insurance, Disability Insurance, Flexible Spending Accounts, 401k plan and Employee Assistance Program.Power Systems West is an Equal Opportunity/Affirmative Action employer and Supports a Drug-Free Workplace Program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or characteristics, protected veteran status, or other protected classifications in accordance with federal law.Required experience and skills:Proficient with Microsoft Office Suite, CRM, Kohler online websites and portals, and general internet browsers.Expert level time management and organization skills, with strong verbal and written communication skills and the highest level of professionalism.At a minimum, a high school diploma or general education degree (GED) but ideally either an Associates or bachelor’s degree; and one to three years related experience; or equivalent combination of education and experience.High level of customer service to internal and external customers.A high degree of accuracy and attention to detail.Must be able to work independently.Excellent communications skills (written and verbal).Ability to prioritize and organize workload.Handle multiple tasks to successful and on-time completion.