Inside Sales

Winn-Marion Companies; Billings (MT); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental/Vision Insurance

FSA and HSA Options

Discounts via Perks at Work

401(k) + matching

Profit sharing

Employee Assistance Program

Job summary

Winn-Marion Companies in Billings, MT is seeking an Inside Sales professional to engage established clients, answer inquiries, and support the Outside Sales team with quotations and order coordination. You will help ensure customer satisfaction, manage product knowledge, and respond quickly to calls and requests.

Responsibilities include processing sales orders, maintaining client data, and collaborating with Purchasing and Sales to size and recommend products, while providing timely service and

Qualifications

• High school diploma or GED; engineering degree preferred.
• 1-3 years in Inside Sales or related training.
• Excellent verbal and written communication skills.
• Proficient with MS Word, Excel, Outlook and Internet.
• Detail-oriented, organized, and accurate.
• Valid driver's license with good MVR; occasional regional travel.

Responsibilities

• Maintain excellent customer service and satisfaction.
• Support Outside Sales with quotations and order processing.
• Know product sizing and recommendations; respond to inquiries.
• Process orders and changes; communicate with related departments.
• Maintain client databases and update sales reps on changes.

Skills

Verbal & written communication

Detail-oriented

Problem solving

Travel flexibility

Team collaboration

Education

High school diploma or GED

Bachelor’s in Mechanical/Chemical Engineering

Tools

MS Word/Excel/Outlook

Internet

Job description

Inside Sales (Billings, MT)

Pay: $30 - $37 per hour DOE

Expiration Date of Job Posting: Continuous

Position Summary

The role of Inside Sales involves selling or introducing company products or services to established clients. The Inside Sales associate also fields customer calls and questions regarding product specifications, availability, and pricing. Provides support to the Outside Sales representative by creating quotations as requested on standard products, communicating pertinent information regarding customers in the territory and assisting with the overall coordination of product delivery with an emphasis on customer satisfaction. Trouble shoots and provides product solutions and support for customers as needed. Locations with inventory may have a will call counter for direct customer sales and support.

Job Qualifications

• High school graduate or GED equivalent from an accredited institution; Bachelor’s Degree in Mechanical/Chemical Engineering preferred.
• 1-3 years prior sales experience or relevant training in Inside Sales.
• Demonstrated excellent verbal and written communication skills.
• Highly proficient computer skills with MS Word, Excel, Outlook, and the Internet.
• Demonstrates problem-solving skills, extremely organized with a keen attention to details and accuracy.
• Valid driver’s license with good MVR required; able to travel occasionally within the region.

Essential Job Duties And Responsibilities

• Maintains excellent customer service and satisfaction.
• Works closely with Sales and Purchasing departments and personnel.
• Maintains knowledge of company products including ability to size and recommend.
• Displays a flexible attitude that results in teamwork.
• Provides timely service in order processing, quotations and customer response.
• Answers all calls in a timely manner.
• Maintains database of current clients and communicates changes in personnel with sales reps and managers.
• Processes cancellations or changes in sales orders and communicates the changes with the related departments.
• Emphasizes service benefits of the company, discusses credit terms, price quotes, and prepares sales order reports or forms as needed.

Other Job Functions

• Provides feedback and information to department manager regarding order and customer problems.
• Participates in training sessions, meetings, skill building and professional development classes.
• May process and enter agent orders/invoices for outside sales personnel.
• May enter purchase orders for select assigned product lines as needed.
• Purchase non-stock items to fulfill customer orders.
• Locations with will call sales counter will also have to handle direct facing customers by filling orders, getting appropriate payment method, signatures for NET 30 orders and processing them daily through accounting.
• Checks and responds to all company communications on all scheduled workdays, including voice mail, emails, and text messages. Makes sure that old voice mails are cleared regularly so that the mailbox does not get full.
• Complies with all applicable Company safety requirements.
• Performs other related duties as assigned.

Work Conditions

• Able to sit and work at computer keyboard for extended period.
• Able to perform general office administrative activities of copying, filing, faxing, and using the telephone.
• Able to lift and move up to 50 pounds on occasion.
• Travel occasionally by conventional means to branch offices and locations within the region.
• Maintain regular and on-time attendance. Hours may exceed 40 hours per week.

Winn-Marion offers eligible employees a generous benefits package, including the following:

• Paid Time Off (vacation days, rest days, sick days, holidays, birthday, and a floating holiday all amounting to a minimum of 27 days annually)
• Medical, Dental, Vision and Life Insurance
• FSA and HSA Options
• Discounts offered via Perks at Work
• 401(k) + matching
• Profit sharing
• Employee Assistance Program

Eligibility for benefits depends on the type of positions and whether the position is full-time, part-time, or temporary. Any offer of employment is contingent upon passing pre-employment requirements, including drug screen and criminal background check.

Equal Opportunity

Winn-Marion does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.