Inside Parts Sales Specialist – Customer-Focused Growth

Ziegler Caterpillar; Maryville (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO 15 days first year

9 paid holidays

401(k) match

HSA contributed by employer

Disability insurance

Parental leave

Fitness membership discount

Education assistance

Job summary

Ziegler Cat in Missouri is seeking a full-time Inside Parts Sales Person to serve customers face-to-face or by phone, helping them determine correct parts, check availability, and place orders.

The role emphasizes teamwork, strong organization, and excellent communication, with responsibilities spanning quoting, shipping details, backorders, and customer follow-ups. Benefits include competitive pay and full-time, on-site employment.

Qualifications

• High School Diploma or GED required; 2-year degree preferred.
• 2+ years in diesel engine, construction or agriculture equipment, or automotive parts or service.
• Positive attitude and desire to work as a team player.
• Basic computer skills and Microsoft Outlook.

Responsibilities

• Provides superior customer service face-to-face or over the telephone to customers.
• Helps customers determine correct parts needed and verify availability.
• Determines the correct parts and their availability, and completes parts orders.
• Determines the supplying facility and mode of transportation for parts shipment.
• Enters shipping information into the parts ordering system to process orders and generate invoices.
• Processes backorders, returns, and exchanges.
• Assists team with group and team sales, collaborating between departments.
• Communicates with customers for sales, follow-ups, and issue resolution.
• Prepares quotes for service work, engines, machines, and parts.
• Maintains a safe and productive workplace per environmental standards.

Skills

Customer service

Teamwork

Communication

Organization

Problem solving

Education

High School Diploma or GED

Two-year degree preferred

Job description

Ziegler Cat in Missouri is seeking a full-time Inside Parts Sales Person to serve customers face-to-face or by phone, helping them determine correct parts, check availability, and place orders.

The role emphasizes teamwork, strong organization, and excellent communication, with responsibilities spanning quoting, shipping details, backorders, and customer follow-ups. Benefits include competitive pay and full-time, on-site employment.