Inside Parts Sales Specialist

Ziegler Cat; Shakopee, Northern (MN, KY); Hybrid; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO 15 days

Paid holidays

401(k) matching

HSA contribution

Disability insurance

Parental leave

Education assistance

Fitness discount

Job summary

Ziegler Cat is hiring an Inside Parts Sales Person in Shakopee, MN. The role focuses on delivering superior customer service, helping customers identify parts, checking availability, and processing orders and quotes.

You will coordinate with service teams to ensure accurate parts delivery and support ongoing sales efforts. Qualifications include a high school diploma or GED, 2+ years in diesel or related equipment parts, and strong computer & Outlook skills.

Qualifications

• High School Diploma or GED required; 2-year degree preferred.
• 2+ years in diesel engine, construction or agriculture equipment, or automotive parts or service.
• Positive attitude and team player mindset.

Responsibilities

• Provides superior customer service face-to-face or over the telephone to customers.
• Helps customers determine correct parts needed, verify availability, and make recommendations.
• Determines the correct parts and their availability, and completes parts orders.
• Enters proper shipping information into the parts ordering system to process the order and generate an invoice.
• Prepares parts quotes for service work and customers.
• Assists customers with basic issues or concerns by taking action or escalating.
• Maintains a safe and productive workplace.

Skills

Diesel parts experience

Customer service

Basic computer skills

Microsoft Outlook

Telephone experience

Team player

Education

High School Diploma or GED

2-year degree preferred

Tools

Parts ordering system

Microsoft Outlook

Job description

Ziegler Cat is hiring an Inside Parts Sales Person in Shakopee, MN. The role focuses on delivering superior customer service, helping customers identify parts, checking availability, and processing orders and quotes.

You will coordinate with service teams to ensure accurate parts delivery and support ongoing sales efforts. Qualifications include a high school diploma or GED, 2+ years in diesel or related equipment parts, and strong computer & Outlook skills.